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BMW of Freehold
Freehold, NJ
2,282 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,282 reviews
December 30, 2019
Always on point!!! My experience at bmw of Freehold was exceptional! From my Sales Rep. Nicolas Marchesani to the Sales Manger Danny Claro, my experience was flawless. My experience at bmw of Freehold was exceptional! From my Sales Rep. Nicolas Marchesani to the Sales Manger Danny Claro, my experience was flawless. Nicolas has patience and knowledge! Nicolas was able to find exactly what I wanted and for the price I wanted to spend! Mr. Claro and Nicolas made my experience from beginning to end worth every minute. Thank you again to both of you and look forward to years ahead!! More
by Tracy J.
December 30, 2019
Amazing car buying experience I purchased a new 2020 BMW just before Christmas this year. It was the most amazing experience from start to finish. There were no games and no hidden I purchased a new 2020 BMW just before Christmas this year. It was the most amazing experience from start to finish. There were no games and no hidden fees. My sales person, Manager and finance Person were incredible friendly and professional and went above an beyond to make this a smooth purchase. I would highly recommend them!! More
by TCoon
December 30, 2019
Thoughtful, willingness to go the extra step to make sure i was comfortable with my purchase. Took his time making sure all the numbers worked and really made the experience as seemless as possible i was comfortable with my purchase. Took his time making sure all the numbers worked and really made the experience as seemless as possible More
by Cross2pm
Employees Worked With
December 27, 2019
Tyler was absolutely wonderful to work with. He made leasing a new car easy and made sure that I got the exact car I wanted. I noticed his level of professionalism when I came in for the first time clos leasing a new car easy and made sure that I got the exact car I wanted. I noticed his level of professionalism when I came in for the first time close to closing time and he did not turn me away. That gesture alone showed me that I can trust him to provide me with the best deal. I am so happy with my X1, and I’m so thankful I met Tyler. I highly recommend him and look forward to working with him again when my lease is up. More
by sabinaastafa
Employees Worked With
December 24, 2019
Mark has a lot of product knowledge about cars and stands by the BMW brand. He makes one feel confident with their purchase decision. Mark cared about me as a first time customer and gave me the personal at by the BMW brand. He makes one feel confident with their purchase decision. Mark cared about me as a first time customer and gave me the personal attention I needed during the process. He helps set BMW Freehold apart from the many nearby car dealerships. More
by rdesarno7
December 22, 2019
Saved my Christmas! I did a bad thing and sold my car before Christmas and had to use Uber For week because I couldn’t find the car I wanted in NY I drove 2 hours to NJ h I did a bad thing and sold my car before Christmas and had to use Uber For week because I couldn’t find the car I wanted in NY I drove 2 hours to NJ here bc of the reviews and the best price I found for this car. Mark stayed way past after hours to make sure I got the car I wanted and saved my Christmas! Thank you Mark and BMW of Freehold! More
by F.Sohail
Employees Worked With
December 21, 2019
Mark did an amazing job. Fastest sale ever for any car transaction I have ever done. Could not have asked for any more than what I was provided. Thank you Fastest sale ever for any car transaction I have ever done. Could not have asked for any more than what I was provided. Thank you More
by rahulrkonala
Employees Worked With
December 19, 2019
Fantastic experience! Would highly recommend Mark. He was able to answer all feature questions, while standing highly responsive to all requests. Appreciate his patience and attention. was able to answer all feature questions, while standing highly responsive to all requests. Appreciate his patience and attention. More
by Scott
December 19, 2019
Drive from Brooklyn NY to purchase a 440 GC I saw on Cargurus. I brought up a few concerns after the test drive. He addressed everyone of them. Left with the car that evening. They even filled the car u Cargurus. I brought up a few concerns after the test drive. He addressed everyone of them. Left with the car that evening. They even filled the car up with a full tank of gas! Very professional! Would definitely recommend. More
by Kemar
Employees Worked With
Eric Chirumbolo
December 19, 2019
I won't tell you not to do business with this dealership. However, I will never again purchase a vehicle from them or refer anyone. I purchased a used 2017 bmw only for me to take it home in Pa and it doesn' However, I will never again purchase a vehicle from them or refer anyone. I purchased a used 2017 bmw only for me to take it home in Pa and it doesn't pass inspection. The dealership sold me a car with bad tires and refused to make right on it. When you purchase a vehicle from a "reportable" dealership you hope to bypass issues like this. Now I'm worried about what else they looked over just to make a sale. Now I have to purchase new tires on a car that was just taken off of the lot. If you want a free cup of coffee or a fresh bagel stop in to this dealership but I would not buy a used car or any car here. More
by Griffind82
