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BMW of Freehold

Freehold, NJ

4.9
2,257 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,257 reviews

November 30, 2018

Excekle t John McBride and Nick Schaible have made a usually annoying process of buying a car into something magical and great. They are magicians and helped me More

by Jmoo412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schaible, John McBride
Dec 03, 2018 -

BMW of Freehold responded

Thanks for the great review of our dealership. We are so proud that your experiences with us at BMW of Freehold have been your best of any dealership. Thanks for your business, and we look forward to seeing you again!

November 30, 2018

Excellent Costumer service and attetion provided was excellent. Happy with purchase offer of my new BMW 430i xdrive 2019. Thank you for your service. X x More

by carlos 06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries
Dec 03, 2018 -

BMW of Freehold responded

Carlos, thanks for taking the time to share your positive experience at BMW of Freehold! We appreciate your review.

November 30, 2018

Monica and Dori are wonderful Monica is fantastic- we always know we are in good hands with her. We will continue to be loyal customers for years to come and will continue to refer More

by Jshap5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Beierschmitt
Dec 03, 2018 -

BMW of Freehold responded

It is great to hear that we have earned your loyalty through our dedicated staff like Monica. We are looking forward to next time!

November 30, 2018

Easy and Wonderful expierence I just recently purchased a X3 and couldn’t be happier with purchase and experience, especially with being a new customer to BMW. Maria, thank you for More

by Annelise523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries
Dec 03, 2018 -

BMW of Freehold responded

Thank you for leaving such a detailed review of your experience with our sales department! We value your business and hope to see you again.

November 29, 2018

Comfortable Experience This is the sixth time I have purchased I have purchased six new vehicles in my life. Two camaro 's, two Lincoln's, and two BMW's. However... Thi More

by laurag
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mcnichol
Nov 30, 2018 -

BMW of Freehold responded

Thanks for the great review of our dealership. We are so proud that your experiences with us at BMW of Freehold have been your best of any dealership. Thanks for the compliments and recommendation of Gary. We’ll be sure to pass them along! Thanks again for your business, and we look forward to seeing you again!

November 26, 2018

Great experience The deal went smoothly, not much back and forth, the client advisor was great, didn’t waste time, I went to the dealership not knowing that my brand n More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gries
Nov 27, 2018 -

BMW of Freehold responded

Thank you for this excellent review, George. We could not be happier than to hear about your positive experience, and we truly appreciate your recommendation!

November 26, 2018

So appreciative and will be a customer for life You guys will never believe this story. I got a beautiful SUV this weekend for me and opal.  Not only did John Bell the person we use to get our cars More

by Opal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bell
Nov 26, 2018 -

BMW of Freehold responded

Thank you so much for the great review! We are happy to hear you had a positive experience at our dealership. We strive for quality service, and dedicated employees like John make it happen. We hope to see you again soon.

November 25, 2018

Great experience This is our second lease in 3 years. Anthony went above and beyond- locating a specific vehicle, paperwork quick and easy. He is a professional and po More

by lori63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cerillo Sr, Erika Casalaspro
Nov 26, 2018 -

BMW of Freehold responded

Thank you for your loyalty to BMW of Freehold! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process. Congratulations on your new purchase and looking forward to the next time!

November 24, 2018

The kind of service you hope for!!!! Nick (along with his management and financing departments) made our first BMW leasing experience an absolute pleasure. It’s been a longtime dream for More

by dannybell30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McBride, Nick Marchesani
Nov 26, 2018 -

BMW of Freehold responded

We are pleased to hear that we provided such a smooth sales process for your car purchase! We appreciate you taking the time to share your positive experience with Nick.

November 21, 2018

Simple as 123 Kyle was a very fair salesmen. He made the buying process extremely easy. I was in and out in the same day! 5 Star service. I plan on recommending More

by VinnyBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Gries
Nov 26, 2018 -

BMW of Freehold responded

We are grateful for this wonderful review and your kind words about Kyle! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

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