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BMW of Freehold

Freehold, NJ

4.9
2,257 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,257 reviews

October 31, 2018

Excellent experience at Freehold BMW I had an excellent experience at Freehold BMW and the service by Gary and Nick was impeccable! Loving my new 2019 530xi! Thank you Gary and Nick. Free More

by Rudster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mcnichol
Oct 31, 2018 -

BMW of Freehold responded

Thanks for this wonderful review! We hope to work with you again in the future!

October 31, 2018

Nice Experience Got a good deal at Freehold. Gary and Nick were outstanding and made me feel comfortable during the entire process. Both are real pros with an eye tow More

by Mickp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orville Bynoe, Amy Nolan, Nick Schaible, Gary Mcnichol
Oct 31, 2018 -

BMW of Freehold responded

Mike, thanks for the excellent review and kind words about our staff! We will make sure to pass it along. We are so glad that you enjoyed your experience.

October 31, 2018

Great service! Just recently bought a BMW from here and it was a great experience! It was my first time buying a car, and Gary made the experience smooth and stress More

by Sammie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mcnichol
Nov 01, 2018 -

BMW of Freehold responded

It is always a delight to hear about a customer’s positive experience! We are pleased to hear that we provided such a smooth sales process for your first car purchase! Thank you for the kind words and recommendation. Enjoy your new car and come back again soon!

October 31, 2018

Happy with my new car I was very happy with Chris Fash, he was a gentlemen, knowledgeable, tried so hard to get me the price I wanted. My overall experience was good. I hav More

by happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fash
Nov 01, 2018 -

BMW of Freehold responded

Thank you for the stellar review! We are happy to hear that Chris gave you a 5-star experience when you came to see us. Thank you for the recommendation and we hope to see you again!

October 31, 2018

Chris Fash was Great I bought a 328. It is my First BMW. This is my dream car and I am so happy that I have it now. Chris was fantastic and helped me with everything in bu More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fash
Nov 01, 2018 -

BMW of Freehold responded

Thank you for the positive review and kind words about Chris! We are always thrilled to know that a guest has left BMW of Freehold satisfied. Enjoy your dream car!

October 31, 2018

My experience I had a great experience at BMW. I worked with Chris and he was very helpful. He helped me and my husband decide what was best in our budget. I defini More

by AlexM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fash, John McBride
Nov 01, 2018 -

BMW of Freehold responded

Thank you for the awesome recommendation. We appreciate the kind words about Chris and hope to keep your loyalty for many years to come. Enjoy your purchase!

October 30, 2018

Very honest, professional and courteous at Freehold BMW! I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend More

by jamesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gamble
Oct 31, 2018 -

BMW of Freehold responded

Thank you so much for this great review and your kind words about Robert! We are so glad that you enjoyed your experience at our dealership.

October 18, 2018

Great experience . Made sure that I fully understood what I needed and why and very helpful in the process always putting me first. Highly recommend. More

by lucydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Sciarappa
Oct 19, 2018 -

BMW of Freehold responded

Thank you for the recommendation! We aspire to make sure that our guests always feel informed and comfortable with their experience here at DCH BMW of Freehold!

October 17, 2018

Best experience at a dealership! Thank you for your excellent customer service! I really appreciated you taking your time to go over my new car with me! Best leasing experience! More

by Nikkib3lla21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Semo
Oct 17, 2018 -

BMW of Freehold responded

Thanks for the great review of our dealership. We are so proud that your experience with us at BMW of Freehold has been your best of any dealership! We’re glad that you were pleased with our customer service. Thanks again for your business, and we look forward to seeing you again!

October 14, 2018

Service I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the More

by Chubmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Ried
Oct 15, 2018 -

BMW of Freehold responded

Thank you for the 5-star review and kind words about Greg. We will make sure to pass them along. We hope to work with you again in the future.

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