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BMW of Freehold
Freehold, NJ
2,353 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,353 reviews
July 27, 2025
Great service and follow up. Honest and trustworthy. Highly recommend dealership. Will definitely go back! Honest and trustworthy. Highly recommend dealership. Will definitely go back! More
by MIKIFEDER
Verified Customer
July 24, 2025
I had such a wonderful experience working with Michael at BMW. He was professional, knowledgeable, and made the entire process feel seamless and enjoyable. His patience, honesty, and attention to detail trul BMW. He was professional, knowledgeable, and made the entire process feel seamless and enjoyable. His patience, honesty, and attention to detail truly stood out. Thank you, Michael, for going above and beyond—I couldn’t have asked for better service! More
by ADIAMANTAKOS
Employees Worked With
July 18, 2025
John and Maria were fantastic! They were very professional and knowledgeable. The process of leasing a car was quick and efficient, making for a smooth and pleasant experience. They were very professional and knowledgeable. The process of leasing a car was quick and efficient, making for a smooth and pleasant experience. More
by STEPH7672
July 17, 2025
Nick was a pleasure to work with. He was able to explain everything thoroughly without hesitation and attentive. Car wasn't supposed to be ready for pick up until the next day, but Ni He was able to explain everything thoroughly without hesitation and attentive. Car wasn't supposed to be ready for pick up until the next day, but Nick stepped in and made it happen the same day!! He definitely went above and beyond and possibly saved the deal! Maria was awesome also! Hands down the best experience I've ever received at a dealership and I will definitely be back here for my next vehicle purchase. More
by JDUPREE87
July 16, 2025
Excellent service! Mark helped me to find the best car for my needs . I’m so happy with my purchase! Mark helped me to find the best car for my needs . I’m so happy with my purchase! More
by Elvintt_21
Employees Worked With
July 16, 2025
Very professional and knowledgeable about BMW’s because of him the transaction went smooth . Thank you Pierre. of him the transaction went smooth . Thank you Pierre. More
by BERTS8026
Employees Worked With
July 15, 2025
Richard ensured that all of my questions and concerns were answered. It was an absolute pleasure shopping with BMW Freehold and Richard. were answered. It was an absolute pleasure shopping with BMW Freehold and Richard. More
by JAREDJBOOTH
July 15, 2025
Shout out to my man Mark for getting me in and out the Same day with a 2019 Ram rebel. He was super respectful and was great to deal with. He even brought my temp tags back to my home 40 mins away. 5 sta Same day with a 2019 Ram rebel. He was super respectful and was great to deal with. He even brought my temp tags back to my home 40 mins away. 5 star service! More
by Xavier M
July 14, 2025
We were looking for a car for our son. This is his first car and we wanted something nice, but not too pricey. We decided on an Audi A3. The car is beautiful and very clean inside and out. This is his first car and we wanted something nice, but not too pricey. We decided on an Audi A3. The car is beautiful and very clean inside and out. Our son loves it! I would definitely buy another car from Freehold BMW. More
by LKENJORSKI
Employees Worked With
July 14, 2025
Very easy to deal with-great price and service! The car was delivered early and I got a financing rebate as well! The car was delivered early and I got a financing rebate as well! More
by HANYSAWADALLA
