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BMW of Freehold

Freehold, NJ

4.9
2,332 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,332 reviews

June 25, 2025

Outstanding service and professionalism from sales representative to head management. Was a smooth process all the way More

by KRROMANO81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

Thank you for the fantastic feedback! We're happy to hear that your experience at BMW of Freehold was smooth and professional from start to finish. We appreciate your support and look forward to serving you again in the future!

June 25, 2025

After buying my X1 in January ‘25 I was looking for a second car. After my buying experience in January was so positive I didn’t think twice about going back to BMW Of Freehold for another car. Michael More

by KenFen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

BMW of Freehold responded

Ken, it's amazing to hear that Michael and the team at BMW of Freehold provided you with another smooth purchasing experience. Your recommendations mean a lot to us, and we appreciate your continued trust in our dealership! Enjoy your new car, and thank you for your loyalty.

June 21, 2025

This is my second vehicle from BMW Freehold. Gianluca is always my preferred BMW Tech! More

by Cjv220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Eustice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianluca Mirra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

BMW of Freehold responded

We are more than happy to know that Gianluca always provides you with a wonderful experience here at BMW of Freehold! Thank you for your continued support and trust in our team. We look forward to continuing to work with you!

June 21, 2025

At first I gave this dealership a poor rating but I’m changing it. They went above and beyond to correct the discrepancies I had with my purchase. Nick, the sales manager was quick to rectify my disappoi More

by SLAM0074
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

BMW of Freehold responded

Thank you for giving us another chance and updating your review! We're glad to hear that Nick and the team at BMW of Freehold were able to address your concerns. We appreciate your understanding and support!

June 20, 2025

I'm loyal to this dealership because their great. This is my 7th BWW here. Mark Vicens is the best. He deserves a raise. More

by Steve4BMW
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Vicens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Landin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

BMW of Freehold responded

Thank you for your loyalty to BMW of Freehold! We're overjoyed to hear that Mark has consistently provided excellent service. We appreciate your continued support and look forward to serving you again in the future!

June 20, 2025

Frank Catania is exceptional. He is so knowledgeable and patient. He took the time to go over all my options with me and truly made me feel comfortable. This was such a great ex More

by SMK443S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Carrubba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

BMW of Freehold responded

Thank you for sharing your experience with Frank and the team at BMW of Freehold! We're delighted to hear that his knowledge and patience made your visit exceptional. We appreciate the recommendation, enjoy driving your new BMW!

June 17, 2025

Exceptional, friendly customer service. They made the car buying process easy from first contact to delivery. More

by LINDA.FARRELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Abikzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

BMW of Freehold responded

We're glad to hear that you had an exceptional experience with our team at BMW of Freehold! Making the car buying process easy and enjoyable is what we strive for. Thank you for choosing us!

June 15, 2025

Great experience overall. Orville and the team were very knowledgeable and patient throughout the process. I would strongly recommend them to my friends and family. More

by JROSENSTACK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

BMW of Freehold responded

We're more than glad to hear that Orville and the team provided you with a great experience at BMW of Freehold. Thank you for recommending us to your friends and family! We hope to work with you again in the future.

June 15, 2025

We had a fantastic experience at Freehold BMW, thanks in large part to our exceptional client advisor, Robert Cavalieri. From the moment we walked in, Robert made it clear that his priority was us—not just More

by schmidt.3000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cavalieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

BMW of Freehold responded

Thank you for sharing your fantastic experience with us at BMW of Freehold! We're overjoyed to hear that Robert and Nicholas provided such attentive and client-focused service. It's great to know our team made the process smooth and stress-free for you. Enjoy every moment in your new ride!

June 12, 2025

Sales women that I am dealing with is very professional. She is putting forth every effort to get me in the car that I want. More

by SCAGGS21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Suozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Freehold responded

We're delighted to hear that our sales team at BMW of Freehold is providing you with professional and dedicated service. We appreciate your feedback and look forward to helping you find the perfect car!

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