BMW of Freehold

Thank you Craig for always being there when I have any issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. issue with our vehicles. Always professional and always appreciated. Thanks again for all your vast knowledge of our BMW's. More

Uneducated people who don’t respond. Just plain used car sales people that don’t want to sell cars they want to sell junk for outrageous prices period Just plain used car sales people that don’t want to sell cars they want to sell junk for outrageous prices period More

Our salesperson and dealership are ver dedicated and helpful to achieve the car we wanted! helpful to achieve the car we wanted! More

I have been driving an X3 more than 10 years. I decided to buy a 2023 X3 this year because the lease option was not good. Eugene was very helpful. Not that he found me an X3 with the options I wa I decided to buy a 2023 X3 this year because the lease option was not good. Eugene was very helpful. Not that he found me an X3 with the options I wanted, he also hooked me up with a car insurance agency that can help cut 1/3 of my existing car coverage. Overall experience was pleasant! More

Eugene made the entire process easy and stress free. I came in and within 30 minutes we found the car I love and had everything ready with my trade in and new car. I came in and within 30 minutes we found the car I love and had everything ready with my trade in and new car. More

Eugene is very helpful and knowledgeable it was a real pleasure to work with him. pleasure to work with him. More

Welcoming dealership with knowledgeable staff. Mark made the leasing process extremely easy and helped me get exactly what I wanted. Very happy Mark made the leasing process extremely easy and helped me get exactly what I wanted. Very happy More

Eugene is a consummate professional and by far the best car dealer I have worked with. From the early stages of helping with the selection of the right model and specing the order, guiding me through all s car dealer I have worked with. From the early stages of helping with the selection of the right model and specing the order, guiding me through all stages to receiving the delivery and processing the purchase, Eugene’s professionalism, courtesy, great communication skills and extensive knowledge of the industry and BMW’s products has made the entire experience (which can otherwise be very daunting) smooth and pleasant. Extra points for Eugene’s thinking outside the box in resolving an unforeseen last minute glitch which saved me time and avoided unnecessary headache. Kudos to Eugene! More

I purchased a used vehicle through driveway. com from BMW of Freehold. I have to see my experience was not great at all. I worked with driveway to complete all the people work, and to send the ce com from BMW of Freehold. I have to see my experience was not great at all. I worked with driveway to complete all the people work, and to send the certified checks to BMW of freehold, and when I scheduled a vehicle for delivery, it would not work according to the dealership the alternator needed to be replaced. The day before the vehicle is scheduled to be delivered which was a week later after I found out about the alternator I was told that the part did not come in and they needed more time. I decided against a deal at that point and said I wanted to cancel and just returned my check. another week went by and I did not get my refund and found out through my bank that a week after canceling that they did cash my checks anyway. I was very patient about the situation throughout but after hearing this, I was livid. So I called back and spoke to John the used car sales manager. He did apologize and worked on getting my refund sent back to me overnighted. At the end I did get my refund back, but this wasn’t a great experience at all. More

Loved my entire experience! Flew in from SC to get my car. Its one of a kind and Mark V. definitely made the process seamless. Thank you! Flew in from SC to get my car. Its one of a kind and Mark V. definitely made the process seamless. Thank you! More