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BMW of Freehold
Freehold, NJ
2,277 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,277 reviews
March 29, 2025
Robert was exceptional in helping me with the purchase of my BMW. He made the car-buying experience smooth and enjoyable. He was extremely helpful and knowledgeable and took the time to understand my needs. my BMW. He made the car-buying experience smooth and enjoyable. He was extremely helpful and knowledgeable and took the time to understand my needs. His professionalism and genuine care ensured I felt comfortable every step of the way. Robert is the one to trust if you're looking for top-notch service!" More
by Robert
March 27, 2025
Great dealership would go back great salesman friendly make u feel right at home clean make u feel right at home clean More
by PAULIEP56
Verified CustomerMarch 25, 2025
My recent purchase is the 5th vehicle my family has purchased from Freehold BMW. Service is impeccable. Richard is the best We go nowhere else. purchased from Freehold BMW. Service is impeccable. Richard is the best We go nowhere else. More
by FMARRA35
March 23, 2025
very nice people in the dealership and the service is very good, I love it. very good, I love it. More
by ccc220264
March 23, 2025
After having an awful experience at Maxon Hyundai in Union, NJ, they restored my faith with car buying. Orville was amazing with how calm and professional he was from the beginning! Going above and beyo Union, NJ, they restored my faith with car buying. Orville was amazing with how calm and professional he was from the beginning! Going above and beyond with making me feel I had freedom to make my own decisions and not aggressive like other dealerships to make a sale! Tyler the Finance Manager was awesome and together they have for sure EARNED my gratitude and business!! Thank you!! More
by JUDLANDECHERIDOR
March 22, 2025
Ms. Cogliano was very professional and very instrumental in completing my deal as well as going over the features of the vehicle. She communicated with me during the entire process- flawlessly. Freehold t in completing my deal as well as going over the features of the vehicle. She communicated with me during the entire process- flawlessly. Freehold treated me fairly and respectfully. I would not hesitate to purchase another vehicle from them nor recommend them to anyone looking for their next BMW. More
by docgrizz
March 22, 2025
I've purchased multiple cars from Nick over the years, and every transaction has been fantastic. He consistently offers you the best deals and makes you feel like a truly respected customer. Highly recomm and every transaction has been fantastic. He consistently offers you the best deals and makes you feel like a truly respected customer. Highly recommend! More
by Pinak
March 18, 2025
Always a great experience. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. Staff are helpful, knowledgeable and polite. I’m a return customer because the service is excellent. More
by Sean Cregin
March 18, 2025
Truck blew up scrapped the car and ended up w a 2020 acura at 18yo, sales person Matt was amazing and helped me get car w no co signer and asap.AC didnt work that wasnt a issue the fixed it while i napp acura at 18yo, sales person Matt was amazing and helped me get car w no co signer and asap.AC didnt work that wasnt a issue the fixed it while i napped in there waiting area a little late on the review if i could give 10 stars i would 10/10 recommend. More
by aaron k
Employees Worked With
Matt
March 16, 2025
Rob was great and I really appreciate his knowledge. It was very busy each day I came in, but had time to go over all the details with me. It was very busy each day I came in, but had time to go over all the details with me. More
by TENNISTED1
