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BMW of Orland Park

Orland Park, IL

4.6
1,855 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,855 reviews

June 11, 2025

Quick and easy service, I went in for a basic oil change. Dion was great to work with. More

by NICOLASDONATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Orland Park responded

Thank you for sharing your positive experience! It's great to hear you enjoyed working with Dion at BMW of Orland Park. Safe travels ahead!

June 11, 2025

This one is honest and reliable. I had long term association with Co. My first BMW and also MB was with 50 years ago when you were at Evergreen Park. Then I got MB and BMW from EP. More

by LEEHAE627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

BMW of Orland Park responded

Thank you for sharing your long-term experience with BMW of Orland Park! We're honored to have been part of your journey over the years and appreciate your trust in us. Here's to many more great memories together!

June 10, 2025

Great service! ! Marc Boomsma was fantastic and very helpful. Quality service, I would always recommend Orland BMW, Thanks much!! More

by HOLTS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're glad to hear that Marc provided fantastic service and made your experience at BMW of Orland Park a positive one. See you down the road!

June 10, 2025

During the many facets of the buying process, Dan helped answer several questions and pointed me at the resident genius for more information. The buying process was facilitated by the business office as a More

by edskates-indiana
Recommend Dealer
Yes
Employees Worked With
Dan Schedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dan and the team at BMW of Orland Park made your buying process smooth and informative. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

June 10, 2025

James was very Knowledgeable, he listen to my concerns. I enjoyed of atmosphere the dealerships. More

by HUBBARDANDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Orland Park responded

It was our pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

June 10, 2025

James Hatchett was fantastic as my service advisor, and I appreciated his professionalism. He communicated with me effectively every step of the way!! More

by JCTHRASHER1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience!

June 10, 2025

Everything was fine, the service to my X3 was excellent the vehicle feels like new. The waiting time was about 1hour and 20 minutes but they rotated the wheels and washed the car too. More

by RONYJET15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

BMW of Orland Park responded

We're delighted to hear that your X3 feels like new after visiting BMW of Orland Park! Thank you for sharing your experience, and we're glad the additional services made it worth the wait. Safe travels ahead!

June 09, 2025

Absolutely amazing experience here. Sarim made the buying experience very smooth. Communicated every step of the way and was very respectful of my time. Was able to answer every technic More

by benp0333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarim Sajjad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

BMW of Orland Park responded

Thank you for sharing your fantastic experience with us at BMW of Orland Park, Ben! We're delighted to hear that Sarim provided such smooth and respectful service. We appreciate your feedback and look forward to assisting you in the future!

June 08, 2025

The interaction with the salesperson was beyond poor. He was pushy and dismissive. Kept questioning whether I was ready to deal today. I bought the car but wouldn’t trust the salesperson Mateen with anyt More

by Jshell35
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Mateen Sen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Orland Park responded

Thank you for your honest feedback. We're truly sorry to hear about your experience with Mateen. That’s not the level of service we aim to provide, and we appreciate you bringing it to our attention. While we're glad you were able to find the right vehicle, we regret that your interaction didn't reflect the respectful and supportive experience you deserve. Your comments will be shared with our management team to ensure this is addressed appropriately. Thank you again for your business. Best Wishes, BMW Of Orland Park

June 08, 2025

My 8am appointment was extremely busy! I sat in line til service opened and. Then people were running in to get taken care of and not enough staff for the amount of 8am appointments. I had More

by RGSMILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience. We’re sorry to hear about the wait and the feeling of disorganization during your 8am appointment. We strive to provide efficient and seamless service, especially during busy times, and we regret we missed the mark this time. Your feedback is important, and we’ll share it with our team as we work to improve our scheduling and staffing to better serve our customers. We appreciate your patience and hope your next visit is much smoother. Best Wishes, BMW Of Orland Park

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