BMW of Sarasota

x2 28i No pressure, casual experience! We were able to get in and out of the dealership relatively quickly, which we prefer. Susan was especially helpful and No pressure, casual experience! We were able to get in and out of the dealership relatively quickly, which we prefer. Susan was especially helpful and patient, it took us 2 weeks to decide with some back and forth, she was great. More

Sevice. Service was good but pricey. Brought the car in for routine maintenance. Too expensive for oil change & filter. I'll use dealership for warranty work Service was good but pricey. Brought the car in for routine maintenance. Too expensive for oil change & filter. I'll use dealership for warranty work but not routine work. Thanks. More

Oil change It was a simple oil change that took over 3 hours to complete. Had an appointment at 11am and was out at 3:15. Car was promised to be done at 1 and wa It was a simple oil change that took over 3 hours to complete. Had an appointment at 11am and was out at 3:15. Car was promised to be done at 1 and was complete at 3. This service center is where I bought the car and have had service before. I could understand no appointment and it would take this long, but I had one. Next time I will take it to a different bwm service center. More

Awesome Buying Experience for my M2 Tatiana helped us during my search for a new sports car. She was knowledgeable about M cars and helped me narrow my focus to the m2. Super happy with Tatiana helped us during my search for a new sports car. She was knowledgeable about M cars and helped me narrow my focus to the m2. Super happy with my choice so far. Definitely recommend shopping here and if you are looking for an M care definitely talk to Tatiana. More

Considerate and timely service I set up my initial one-year service for my new BMW. The scheduling department was very responsive and worked to accommodate my schedule. As it turn I set up my initial one-year service for my new BMW. The scheduling department was very responsive and worked to accommodate my schedule. As it turned out, the adviser I had spoken with was unable to be there, so my appointment was internally transferred to another agent -- avoiding delay and confusion. Service was explained, I was shuttled home (which is nearby) and called when the service was completed -- well within the predicted time. The car did require a software update which eliminated many of my presents; when I raised this concern, the service department offered to set me up with the BMW genius to help with setting these up again. More

BMW Repair From ken the porter to Judy Owens the Service Writer I experienced nothing but total professionalism. I would recommend doing business with BMW of Sa From ken the porter to Judy Owens the Service Writer I experienced nothing but total professionalism. I would recommend doing business with BMW of Sarasota and give it the highest possible score for customer satisfaction. More

Service repair was excellent! Derek Thomas provided exceptional customer service. He set up a convenient time for me to bring my car in and had a loaner car available within 15 mi Derek Thomas provided exceptional customer service. He set up a convenient time for me to bring my car in and had a loaner car available within 15 minutes. In addition to the repairs that I brought the car into the shop for, he found a serious issue where my front timing case cover gaskets were leaking. All repairs were done in a very timely manner. Derek is the greatest!!! More

Coolant light comes on after getting it serviced!!! Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light was coming on at certain times. After spending another 2 hours the following day driving to BMW and deal with this issue, I was told that it just needed a top off!!! ... yes but it cost me another 2 hours Technician should have ensured the car ran for a few minutes and top off the first time I was there. This is BMW after all A simple oil and coolant change costed me $330 and about 5 hours. More

Excellent Service Everything done as promised and when promised. Car drives like new. Maria was as pleasant as can be. Service center is very clean. I will return w Everything done as promised and when promised. Car drives like new. Maria was as pleasant as can be. Service center is very clean. I will return when I need service again. More

Super Service Routine maintenance done. Everyone very pleasant and everything done timely! People went out of their way to be sure of our comfort. Very well done!! Routine maintenance done. Everyone very pleasant and everything done timely! People went out of their way to be sure of our comfort. Very well done!! Thanks!! More