BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 18,914 reviews
Total Dissapointment Very dissapointed. It was all about money and not customer satisfaction. The tactics used to force you to buy their over priced service was despicable Very dissapointed. It was all about money and not customer satisfaction. The tactics used to force you to buy their over priced service was despicable. Such as doing a diagnostic that will cost you $115, unless you buy the service. Then they will waive the $115.00. The service I needed was a battery ... wait for it ... $420.00 for a battery! Then when you refuse their overpriced battery they get you with " we have rigged the system so you have to buy the battery from us or it won't recognize the battery" (SIC). That little service to "program" your vehicle to recognize your battery will cost you $170.00. Melting door handles that should have been a recall, would normally cost you $700.00, but I was lucky enough to call BMW USA and "only" got charged $300.00 for BMW's engineering mistake. A tiny little parking lamp that comes on when you open the door with your key fob will cost you $140.00. I will get rid of the car before I ever take my car to BMW Sarasota again. More
Replace your greeter Greeter was very unprofessional Did not offer any service help and refused to let me out of vehicle. Derek rescued us.Very poor start with service Greeter was very unprofessional Did not offer any service help and refused to let me out of vehicle. Derek rescued us.Very poor start with service More
The service agent Tammy was exceptional Tiffanywas personable and professional with great follow up There couldn’t have been a better experience I called her at the last minute and she took Tiffanywas personable and professional with great follow up There couldn’t have been a better experience I called her at the last minute and she took care of everything More
Quick and Poeesonal Service Very happy with the service. Tiffany was professional and very detail oriented. Her polite and upbeat attitude is an asset to BMW. Will definitely re Very happy with the service. Tiffany was professional and very detail oriented. Her polite and upbeat attitude is an asset to BMW. Will definitely return for my next service. More
Repeat customer I’ve had 3 BMWs in my life and the last 2 were leased here. Sales staff are friendly and helpful. The finance department was good as well. I’ll defi I’ve had 3 BMWs in my life and the last 2 were leased here. Sales staff are friendly and helpful. The finance department was good as well. I’ll definitely be recommending them to nearby friends and family More
Fast, friendly, efficient. I was looking for a specific car. I am very familiar with the BMW line-up so I knew what I wanted. I needed a fast efficient deal. The salesperson I was looking for a specific car. I am very familiar with the BMW line-up so I knew what I wanted. I needed a fast efficient deal. The salesperson gave me everything I asked for, even delivered the car to my home. Service people second to none. More
Pleasant. Professional. Experienced. Friendly. I have enjoyed Sarasota BMW for almost seven years. Maria and Derek have always been very helpful! I have also dealt with Tammy over the years and I have enjoyed Sarasota BMW for almost seven years. Maria and Derek have always been very helpful! I have also dealt with Tammy over the years and she’s great also. Thank you for having such caring representatives; and for washing my car! More
Maria Lizardi is great! Maria is a great person and fantastic at helping take care of my BMW’s service needs! She’s the best. I highly recommend her. Maria is a great person and fantastic at helping take care of my BMW’s service needs! She’s the best. I highly recommend her. More
A/C stopped working Went in for A/C that had stopped working, On inspection a leak around the oil pan was also found. Brought the car in on Saturday a.m., but didn’t get Went in for A/C that had stopped working, On inspection a leak around the oil pan was also found. Brought the car in on Saturday a.m., but didn’t get it back until Tuesday afternoon. Seems like this is the norm at BMW of Sarasota; bring car in and don’t get it back in a reasonable amount of time. Not sure why things take so long and is a definite inconvenience. However, I must say that the staff in the garage, reception and Service Advisor, Valentina all very friendly and professional. More
Terrific All parties were great, Robert and Naycolle nailed what I needed and helped me see things I could not on my own. Great service and Jesus in Financing All parties were great, Robert and Naycolle nailed what I needed and helped me see things I could not on my own. Great service and Jesus in Financing did a great job as well helping me under see and anything I had questions on Was a great experience Curt More







