BMW of Sarasota - Service Center

excellent communication, and service with a professional approach. Our car was ready on time and clean as promised. approach. Our car was ready on time and clean as promised. More

Carlos's attention to detail is always appreciated. He knows me well enough to know what to suggest to get the best care for my X2. He is an example of why BMW of Sarasota is such an outstanding deal He knows me well enough to know what to suggest to get the best care for my X2. He is an example of why BMW of Sarasota is such an outstanding dealership. More

Cameron was very helpful, I am glad he was my Service Advisor. I will be back next time I need service. Advisor. I will be back next time I need service. More

Brooke was very responsive and proactive. I had a bad customer service experience several months ago. My customer service rep did not respond to calls and texts to check on my repair status f I had a bad customer service experience several months ago. My customer service rep did not respond to calls and texts to check on my repair status for several days. My last last two experiences have been very good. More

Always a very professional experience when I work with Derek !! I have three BMW’s and give them 5 Stars for sales & service Derek !! I have three BMW’s and give them 5 Stars for sales & service More

Great service every time I come to sarasota. Maria is the best and explains everything thoroughly. Maria is the best and explains everything thoroughly. More

We sent wan email with a picture of a tire and wheel problem we found after we left the dealership. We never heard back from them. We will take our service to the dealership where we purchased our vehic problem we found after we left the dealership. We never heard back from them. We will take our service to the dealership where we purchased our vehicle. More

LUCY AGUILAR IS A TOP-NOTCH SERVICE ADVISOR. SHE IS KNOWLEDGEABLE, COURTEOUS, EFFICIENT, AND VERY EXPERIENCED. SHE IS THE EPITOME OF WHAT EXCELLENT CUSTOMER SERVICE IS SUPPOSED TO BE. SHE ALW SHE IS KNOWLEDGEABLE, COURTEOUS, EFFICIENT, AND VERY EXPERIENCED. SHE IS THE EPITOME OF WHAT EXCELLENT CUSTOMER SERVICE IS SUPPOSED TO BE. SHE ALWAYS GOES THE EXTRA MILE TO MAKE SURE MY EXPERIENCE AT THE DEALERSHIP GOES WELL AND THE SERVICE IS PERFORMED THOROUGHLY AND ACCURATELY. JIM H / 11-17-2024 More

Very nice waiting areazz appreciated the hot/cold beverages and snacks available while we waited for service My recall was handled and service had me on my way in under 3 hours. beverages and snacks available while we waited for service My recall was handled and service had me on my way in under 3 hours. More

This was my second time coming here to get service done. The second time around was a lot better because the whole process was a lot smoother. I dropped my car off, checked in with the service center, was The second time around was a lot better because the whole process was a lot smoother. I dropped my car off, checked in with the service center, was seen right away and took an uber home. They had contacted me to let me know that the work was complete and made their recommendations and sent an uber to pick me up. Very easy and smooth process. More