BMW of Sarasota - Service Center

I had a not so good experience turn into a great one. I bought a car from Bobby. He did a wonderful job of helping me find the right car for me. After looking around at other places I decide to come back I bought a car from Bobby. He did a wonderful job of helping me find the right car for me. After looking around at other places I decide to come back to Bobby and officially make my purchase. It was at this time that I noticed some ants. Not a big deal he promised to get those taken care of along with a few other cosmetic issues. Left the car over the weekend while they provided me with a loaner. Tuesday morning I came back to pick the car up and there seemed to be less ants but I was promised that they’d die down. Sunday comes around and the ants were unbelievable and an Oil light had come on. I reached out to Bobby and he referred me to Beth in service who made sure to put me in the first apt the next day. Again I was provided a loaner and Derek assured me that the car would be taken care of. Finally, it’s Friday and I picked my car up better than before. I am very thankful to Bobby, Beth, and Derek for doing such a great job! More

I had a great experience! Matt was fantastic, the service was quick and I’ll definitely be back. :) Matt was fantastic, the service was quick and I’ll definitely be back. :) More

Excellent service and very clean area. Constant communication and efficient repairs. Will recommend the BMW service to everyone who owns a BMW. Constant communication and efficient repairs. Will recommend the BMW service to everyone who owns a BMW. More

The best dealership experience I've had! Very professional and caring. I will definitely use them again. Very professional and caring. I will definitely use them again. More

This the second car I have leased from BMW of Sarasota and every service performed has been excellent. The big screen that greets you with your name on it is very reassuring that everything will be done and every service performed has been excellent. The big screen that greets you with your name on it is very reassuring that everything will be done right. Thanks Carlos and Maria! More

Excellent dealership , great customer service and good follow up abilities by staff! Highly recommend this BMW dealer! follow up abilities by staff! Highly recommend this BMW dealer! More

BMW of Sarasota is a excellent dealership and the customer service is second to non! I also own a Ford F-250 and take it to the ford dealership and trust me when I say, the service I receive at ford customer service is second to non! I also own a Ford F-250 and take it to the ford dealership and trust me when I say, the service I receive at ford is not even in the same CLASS! More

Very professional people and a friendly environment to wait for you vehicle. We recommend this dealership to our neighbors wait for you vehicle. We recommend this dealership to our neighbors More

Dale provided amazing service from My very first contact to his keeping me updated to rental car to final delivery of my vehicle He’s an awesome representative at BMW of Sarasota to his keeping me updated to rental car to final delivery of my vehicle He’s an awesome representative at BMW of Sarasota More

I could not be more happy about my experience. The communication was great and the video the technician sent to me showing his inspection of the car was unexpected but great to see. Highly recomme The communication was great and the video the technician sent to me showing his inspection of the car was unexpected but great to see. Highly recommend BMW of Sarasota for service. More