
BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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They charge top dollar, but then give an overall thoughtless assessment. Specifically they simply recommend replacing every part possible, even with minimal to no real reasoning. For example, they w thoughtless assessment. Specifically they simply recommend replacing every part possible, even with minimal to no real reasoning. For example, they wanted to replace every hose that had any crusted fluid anywhere, even though the pressure testing showed no leaking. So they were looking for thousands of dollars to do this, based on ‘it must have had some issue to explain the crusted fluid’ even though they noted no active leaking at all. So basically it seems their approach is replace everything possible, as opposed to thoughtfully figuring out what is actually needed. A VERY DISAPPOINTING experience. More
Great customer service, communication and follow up. I used the online appointment system and my service was a breeze. I used the online appointment system and my service was a breeze. More
Ethan was helpful and efficient as always. He explained my warranty coverage, set appropriate wait time expectations and fully explained the resolution when complete. He explained my warranty coverage, set appropriate wait time expectations and fully explained the resolution when complete. More
Courteous, helpful, and identified incentives that saved me money. Great experience with Mohammad and the whole crew at Shrewsbury BMW. me money. Great experience with Mohammad and the whole crew at Shrewsbury BMW. More
If you are looking for great customer service, ask for Cody! He will answer all your questions and concerns with professionalism and kindness. A+++ Cody! He will answer all your questions and concerns with professionalism and kindness. A+++ More
Samuel was friendly, professional, and attentive to my needs. He explained my options, clearly and consciously. I will bring my BMW back the next time I need services. needs. He explained my options, clearly and consciously. I will bring my BMW back the next time I need services. More
Everything was completed on schedule. Interworking of the dealership’s sales and service were not perfect, however we were able to get the loaner car, detailing and inspection sticker bac Interworking of the dealership’s sales and service were not perfect, however we were able to get the loaner car, detailing and inspection sticker back on schedule with the help of Matt in service. More
Great experience with a new purchase and trade in. Sales associate was very knowledgeable. Tech expert provided thoughtful advice as to car setup. Sales associate was very knowledgeable. Tech expert provided thoughtful advice as to car setup. More
Having recently completed the car-buying process, I am immensely satisfied with the outcome. The BMW of Shrewsbury experience was particularly exceptional due to their exceptional transparency and efficie immensely satisfied with the outcome. The BMW of Shrewsbury experience was particularly exceptional due to their exceptional transparency and efficiency. I am deeply appreciative of the outstanding support provided by Mohammad and Sergio, my sales team, who ensured a seamless and efficient transaction. Thank you, Joe More