BMW of Silver Spring

I couldn't be happier with my new X3. From start to finish, everything was easy. I highly recommend BMW of Silver Spring. From start to finish, everything was easy. I highly recommend BMW of Silver Spring. More

Service was great and I drove out the lot very happy inside of my dream car inside of my dream car More

Great service from start to finish. My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even wash My service advisor, Delfin green was fantastic. He went above and beyond to keep me updated and made sure I had a positive experience. They even washed and vacuumed my car for me as a courtesy. The service department really goes out of its way to make the service experience seamless!" att Merlin santana More

While I did not rate Steve at the time of my initial purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professiona purchase November 2023, I want to emphasize that both he and Pedro were exceptional to work with at BMW Silver Spring. They were honest, professional, and consistently provided excellent customer service. I truly appreciated their support and would gladly work with them again in the future. More

I was in desperate need for a car. I knew I wanted a BMW because I owned one before and enjoyed the performance. I met Ron Askew previously when I stopped by the dealership in October. I knew I wanted a BMW because I owned one before and enjoyed the performance. I met Ron Askew previously when I stopped by the dealership in October. I wanted to just look around, and Ron saw me and answered some of my questions. Ron is friendly, knowledgeable and an excellent listener. I wanted to purchase an SUV but wasn't able to and Ron and his manager worked together to make me happy. I purchased a beautiful 4-door sedan. I was very impressed with his patience with me. Such a relief! I appreciate all of his efforts to put me in a BMW. In addition, the finance manager, Ricky Gulati was very knowledgeable, friendly, detailed, and an excellent listener. When I had a question, he explained the answer in a way I could understand. Made my finance experience comfortable. Amit Thanki was a joy to talk! There are so many bells and whistles to my car and Amit talked me thru the different ways of using the bells and whistles. Amit made me feel comfortable about asking questions and he addressed all of my concerns. He definitely has a lot of patience, and I appreciated his help. Last but never least, the receptionist, Lisa. She is the first person I saw when walking in the dealership. Lisa meets you with a smile. She is very pleasant, and attentive, making sure I had what I needed, pointing me to where I should go in the dealership and also a nice person to talk to while waiting for the decision-making on my car. It was a great experience and I would definitely recommend anyone looking for a nice car to BMW of Silver Spring. Kudos to the Team. More

I recently completed my “BMW Encore” Deep Dive Session with Product Specialist Amit Thanki, affectionately referred to around BMW of Silver Spring as “The BMW Genius”. I must say that with such a tag lin with Product Specialist Amit Thanki, affectionately referred to around BMW of Silver Spring as “The BMW Genius”. I must say that with such a tag line, I was skeptical, expecting a brief overview of the Owner’s Manual, and a lead-in to the various service “add-ons” offered by the dealership. Calling that a misconception would be a gross understatement! What I found instead, was a very soft-spoken, patient, caring, and passionate individual proud of his long association with the BMW heritage. We spoke for quite some time, as he walked me through not only the intricacies of the car’s on-board technology, but also in-depth discussions of the car’s mechanical capabilities, technical specifications and performance options, clearly showcasing his life-long passion and experience with the brand’s heritage. But Amit wasn’t finished. He proceeded to fine-tune my Climate Control, Camera arrays, and even balanced my sound system! I brought a list of questions with me to the session, and he managed to address each one and many more before I was able to take the list from my pocket. He was willing to give me as much time as I required until I felt comfortable driving the car, and gave me his card along with an invitation to call or text anytime I needed additional help. I left the BMW of Silver Spring lot, considerably more confident and thrilled with my new car, I was also very relieved to know that help was but a phone call away. Thanks so much Amit, and thanks so much to the Management Team of BMW of Silver Spring for recognizing the value derived from having Amit on your team, and for offering him to your customers. If you’re ever offered an opportunity to spend time with this remarkable individual, DO NOT HESITATE TO ACCEPT. You will not regret it. DanP More

I had an absolutely fantastic experience with Amit during my BMW Genius session. He took incredible care of both me and my father from the moment we arrived. Amit has a rare gift — he explains everything wit my BMW Genius session. He took incredible care of both me and my father from the moment we arrived. Amit has a rare gift — he explains everything with such clarity, patience, and genuine enthusiasm that you walk away understanding far more than you ever expected. He made the entire session enjoyable, informative, and completely stress-free. The way he breaks things down, answers every question, and goes the extra mile truly sets him apart. Amit is an absolute gem of a specialist — the kind of person who elevates the entire BMW ownership experience. If you’re visiting the dealership for anything, do yourself a favor and meet with Amit. You’ll leave feeling confident, taken care of, and even more excited about your BMW. Highly recommended! More

Harold was great, helpful, very informative and knowledgeable. The financial advisor was a bit rude. knowledgeable. The financial advisor was a bit rude. More

No pressure sales. Worked with us regarding trade in that they would be sending to auction. Worked with us regarding trade in that they would be sending to auction. More

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring. helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring. More