BMW of Silver Spring

Desirea stayed on top of all the sales and follow on steps in my leasing of another BMW. I worked with Desirea on my prior lease as well and no doubt she has maintained a high level and high touch servi steps in my leasing of another BMW. I worked with Desirea on my prior lease as well and no doubt she has maintained a high level and high touch service. Given the extra burden to all businesses during a challenging 2020-2021 pandemic year, both Desirea and BMW Silver Spring have maintained their customer focus; cudos to all and to all the staff. More

Took possession of a great deal on a CPO 540i xDrive from Miguel in the midst of the covid pandemic last May when my original daily driver was repurchased by its manufacturer for lemon law issues. I live 3 s Miguel in the midst of the covid pandemic last May when my original daily driver was repurchased by its manufacturer for lemon law issues. I live 3 states away from Silver Spring, MD and Miguel could NOT have been more courteous, professional, and responsive via email to make the experience worth the trip up. In fact, while I cannot service my vehicle at Silver Spring, I will 100% look back to Miguel for any future BMW needs/desires before I even bother with my 3 local dealerships. He set the bar extremely high. More

Professional, communicative, kind, delivers what she promises, and a fantastic person. She made our experience smooth and enjoyable, we would recommend her to anyone who is looking to purchase a BMW. promises, and a fantastic person. She made our experience smooth and enjoyable, we would recommend her to anyone who is looking to purchase a BMW. More

Just wanted to share a very positive experience I had with my Service Representative Felix Rosa at BMW of SIlver Spring. I hit a pothole and caused significant damage to my vehicle which required extensi with my Service Representative Felix Rosa at BMW of SIlver Spring. I hit a pothole and caused significant damage to my vehicle which required extensive repairs. From initial vehicle drop-off to repair completion he kept me informed all along the way. He was knowledgable and ensured I understood all options available to me. An amazing job! Exemplary customer service! More

My experience with BMW of Silver Spring was terrific. Ron Askew was very helpful from my initial interest in the car all the way through closing the loan. Would definitely recommend this dealership t Ron Askew was very helpful from my initial interest in the car all the way through closing the loan. Would definitely recommend this dealership to others. More

Truly professional and excellent service was provided by Gen! I highly recommend him & dealership. So glad our paths crossed. Great service assistance provided by Rachel Gen! I highly recommend him & dealership. So glad our paths crossed. Great service assistance provided by Rachel More

Everyone I worked with at the dealership was professional, knowledgeable, and an absolute pleasure to work with. I have already referred people to BMW of Silver Spring. professional, knowledgeable, and an absolute pleasure to work with. I have already referred people to BMW of Silver Spring. More

Everyone I worked with was incredibly friendly and made it feel less of a hassle than what normally buying a vehicle is. Better experience than going to BMW Rockville! it feel less of a hassle than what normally buying a vehicle is. Better experience than going to BMW Rockville! More

Working with Nate was a pleasure. He was very knowledgeable about the cars and had a great manner that made me feel like he cared about my objectives. Would work with again! knowledgeable about the cars and had a great manner that made me feel like he cared about my objectives. Would work with again! More

My experience with Nate was superb! Nate is personable, knowledgeable, and showed genuine interest in my wants and needs for a new car. He was transparent and took the time to walk through possible options knowledgeable, and showed genuine interest in my wants and needs for a new car. He was transparent and took the time to walk through possible options to meet my needs. I highly recommend Nate's service and care for anyone looking for a salesperson who will honor and value their investment. More