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BMW of Silver Spring
Silver Spring, MD
4,251 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,251 reviews
November 27, 2023
Harold and the BMW Silver Spring Team made our BWM purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for year purchase go so smoothly! The vehicle came to us in great condition and the reveal was very special. We look forward to working with Harold for years to come! More
by robby.wehagen
November 25, 2023
Desirea is an amazing salesperson! This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients This is my second time working with her to purchase a BMW. She is knowledgeable and professional. She follows up and follows through with her clients. I will recommend her to friends and family, and would unhesitatingly work with her again. More
by llcurtis
November 25, 2023
Desirea Jackson my sales advisor at BMW of Silver Spring have been very helpful, professional, and courteous throughout the whole process, answered all my questions, addressed all my concerns, and provided have been very helpful, professional, and courteous throughout the whole process, answered all my questions, addressed all my concerns, and provided me with valuable information and advice. I am very happy and satisfied with my purchase and I love my new car. More
by ybmanohar
Employees Worked With
November 22, 2023
Always great customer service when I visit. From the service department to the parts department. From the service department to the parts department. More
by nward
November 20, 2023
Ron Askew changed my life in one day. I knew exactly what kind of truck I wanted and he fought hard for me to get approved to get my dream car. When I say he put up a fight for me because I knew exactly what kind of truck I wanted and he fought hard for me to get approved to get my dream car. When I say he put up a fight for me because I didn't have the best credit in the world. He was not going to let "not approve" be an answer. After he gave me the best news that I was approve for my SUV M50i. He made sure all my concerns and questions were answered. He went above and beyond to make sure my car was taking care of before I pull off. He was well invested into this as much as I was. I am just grateful Ron made that day happen for me because it wasn't an easy fight, but he wasn't willing to give up. Ron provided the best service so I can walk away that day with my dream car and I DID. More
by Keona Jefferson-Edelin
Employees Worked With
November 18, 2023
Purchasing my first BMW overall experience was a great one with BMW of Silver Spring. one with BMW of Silver Spring. More
by christine.o
Employees Worked With
November 17, 2023
Kyle demonstrated a remarkable level of diligence throughout the entire process, ensuring that every detail was thoroughly addressed. His patience was evident as he took the time to answer my questio throughout the entire process, ensuring that every detail was thoroughly addressed. His patience was evident as he took the time to answer my questions and guide me through the various options available. What truly stood out was Kyle's consistent commitment to providing a positive experience, making the entire buying process smooth and enjoyable. I also appreciate how Kyle anticipated my needs, offering valuable insights and suggestions that helped me make informed decisions. His professionalism and dedication to customer satisfaction are truly commendable. More
by adam.pankey
November 16, 2023
I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Nate Vitek during my recent car purchase at BMW of Silver Spring. As per usual, from the appreciation for the exceptional service I received from Nate Vitek during my recent car purchase at BMW of Silver Spring. As per usual, from the moment I walked through the doors, the atmosphere exuded professionalism and warmth. Nate and the staff were courteous, knowledgeable, and genuinely invested in ensuring a positive experience. A special shoutout to Nate Vitek for his outstanding assistance. This is my second purchase with Nate and like my first experience, he helped me find the perfect car but also made the entire process smooth and enjoyable Pedro Delgado made the financing process surprisingly stress-free, thanks to the transparent and straightforward guidance. Now, as a proud owner of my BMW iX, I am thrilled with the purchase. The vehicle has exceeded my expectations in terms of both style and functionality. It's a true testament to the quality of the cars BMW of Silver Spring offers. I would commend the entire team at BMW of Silver Spring for their dedication to customer satisfaction. The post-purchase follow-up has been equally impressive, reflecting a genuine commitment to ensuring customer happiness even after the sale. Thank you! More
by Stephims218
November 14, 2023
I was in the market for an electric vehicle and I had three makes in mind. The other two dealerships were okay; the service was high pressure and they left little time assess what they had to offer. Wh three makes in mind. The other two dealerships were okay; the service was high pressure and they left little time assess what they had to offer. When I went to the BMW dealership in Silver Spring, I met Mr. Harold Shelby during the renovations of the main showroom. Since this was both my first time buying an EV and a BMW, Mr. Shelby provided me with some materials about the model and advised me to read it over and decide what I wanted. After a week, I returned to the dealership and submitted a deposit for my production number. Once the vehicle arrived, we arranged a time to meet at the dealership where he unveiled the car; it was quite an experience. After the test drive, he and Pedro Delgado went step-by-step through the vehicle setup and the service package. The car is more than impressive and what you would expect from BMW; however, the service provided by Harold Shelby is the kind that can make a difference when it comes to closing the sale. More
by Ryan Stevenson
November 13, 2023
Brought my 2013 328ix in for routine maintenance . Alex was thorough, efficient and professional. A pleasure to do business at this dealership and with this service advisor. Alex was thorough, efficient and professional. A pleasure to do business at this dealership and with this service advisor. More
by LJW
Employees Worked With
