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BMW of Silver Spring

Silver Spring, MD

4.9
4,146 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,146 reviews

June 16, 2023

The process from start to finish was excellent. Deserea is the best CA I've dealt with over the past 20 years! Her service was exceptional and she addressed all of my needs during the process. C More

by Mike W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Diss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iso Ebong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna McCarthy
Jun 27, 2023 -

BMW of Silver Spring responded

Hi Mike, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Jun 27, 2023 -

Mike W responded

BMW of Silver Spring made the car buying process an enjoyable experience. Highly recommend them and Desirea Jackson-CA.

June 15, 2023

We were seen promptly and taken immediately to see the pre-owned car we were interested in. The whole process of buying my Beemer was super easy. More

by LAURA45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

June 14, 2023

Working with Nate was a superb pleasure. He took the time to find exactly what I needed in record time and was extremely helpful throughout the process. He made car buying easy. More

by Mina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Vitek
Jun 28, 2023 -

BMW of Silver Spring responded

Hi Mina, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

June 13, 2023

Desirea, was a very helpful from the moment she was assigned to me. She made herself available to answer all my questions, and was very patient with me throughout the negotiation process as I shopped a More

by Sidney N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iso Ebong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gen Awanohara
Jun 17, 2023 -

BMW of Silver Spring responded

Hi Sidney, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Safe travels!

June 13, 2023

Nate was outstanding. Knowledgeable, responsive, accurate, and friendly in every encounter. He made the whole process seamless, efficient, and relaxed--and no surprises. I More

by KAE
Recommend Dealer
Yes
Employees Worked With
Nate Vitek
Jun 17, 2023 -

BMW of Silver Spring responded

Hi Kae, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

June 13, 2023

My experience has been very positive. The people I dealt with are highly professional and nice. I am especially grateful to Desirea Jackson. She helped me to understand new features of BM More

by imayergoyz
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, Joanna McCarthy is superb.
Jun 17, 2023 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!

June 13, 2023

Nate made my first experience with BMW a wonderful one. He quickly answered all of my questions and made sure to provide me with information that I didn't think of at the time. Nate made the buying process More

by miss_crys
Recommend Dealer
Yes
Employees Worked With
Nate Vitek
Jun 17, 2023 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

June 13, 2023

Gen was very patient, thorough and attentive throughout the financial process. He answered all of my questions and went above and beyond to ensure I was comfortable. More

by JRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gen Awanohara
Jun 17, 2023 -

BMW of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 17, 2023 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope to be of service to you again! Take care!

June 12, 2023

Christian's customer service was very professional. He created a very relaxed atmosphere and demonstrated the right temperament as a sales representative. He is an excellent ambassador for your dealer More

by Mrtucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perry
Jun 17, 2023 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

June 12, 2023

Our experience with miss Jackson was great she was very helpful to us we will definitely recommend her to our friends and family. Thanks Beverly and Hugh Holness More

by bpassard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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