BMW of Silver Spring

Desirea, Delphin, Ms. Karen and Mr. DeVane were very personable and professional. Desirea went above and beyond to make sure I had transportation while my car was being se Karen and Mr. DeVane were very personable and professional. Desirea went above and beyond to make sure I had transportation while my car was being serviced. She held my hand through the inspection and registration process. Thank you BMW Silverspring! More

I originally brought my car in for service. Learning that I would need to replace my vehicle sooner than later is when I met Brittany. She was so welcoming and genuine. She went above and be Learning that I would need to replace my vehicle sooner than later is when I met Brittany. She was so welcoming and genuine. She went above and beyond, and I couldn’t be happier! From the time of our meeting, she worked with me to make sure I was 100% comfortable as well as happy making the overall purchase of my 2020 BMW X3 seamless, from selecting a vehicle to financing. She was professional, attentive, considerate, patient and more so she listened. She did not try to sell me anything more than what I asked for. We discussed options to fit my needs that included body style, colors, amenities as well as price. She was very knowledgeable and could roll out the facts and stats about the vehicle I was interested in. She made me feel so comfortable that my test drive felt as though we were just out for an afternoon cruise. It was a long day, however, Brittany went above and beyond and made sure I had lunch while I waited to finalize my purchase. I will forever remember her infectious energy. I could tell that she is passionate about what she does and loves to see people happy. I am forever grateful to have a salesperson such as Brittany. She is my new go-to for all my BMW needs. Her customer service is UNMATCHED, and for friends and family looking to purchase a BMW I will definitely refer them to Brittany. THANKS BRITTANY!! #TeamBrittany #BrittanyRocks #BMWGuru More

It was the easiest car buying experience that I can recall. Everyone was courteous and efficient from the sales staff to the finance team. recall. Everyone was courteous and efficient from the sales staff to the finance team. More

I really appreciated the time Deasrea & Pedro assisted me with my car yesterday thanks so much me with my car yesterday thanks so much More

Couldn't asked for a better experience. Worked with Kyle and Gen on a custom order BMW i4 and neither disappointed. Gen made the finance portion very easy and answered every question I have Worked with Kyle and Gen on a custom order BMW i4 and neither disappointed. Gen made the finance portion very easy and answered every question I have. More

Couldn't asked for a better experience. Worked with Kyle and Gen on a custom order BMW i4 and neither disappointed. Kyle kept me up to date on the car's process from the time it hit the ass Worked with Kyle and Gen on a custom order BMW i4 and neither disappointed. Kyle kept me up to date on the car's process from the time it hit the assembly line to when it was delivered. Gave me plenty of time to review every part of the car before signing anything then walked me through every feature of the car before I left. More

Kyle facilitated a remote deal and communicated effectively. Only came in to drive the vehicle home and in total only spend 1.5 hours at the dealership. effectively. Only came in to drive the vehicle home and in total only spend 1.5 hours at the dealership. More

The dealership is very professional, they move at a fast pace and do a great job of making your wishes possible. pace and do a great job of making your wishes possible. More

Christian was nice. Didn’t go in person but he was very responsive and helpful. Didn’t go in person but he was very responsive and helpful. More