BMW of Silver Spring

I truly appreciate all that Ron has done to ensure my satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my bac satisfaction. I did not give him an easy way to go yet he has been consistently fair, professional, patient, and gracious throughout. He’s had my back for the past month (after purchase) and it has not gone unnoticed. He could have easily washed his hands of me once I signed on the dotted line however that is not his character. He has high ethical standards and wishes to do what is right. Ron made good on every promise, and had outstanding follow up and follow through. He is the consummate professional. I HIGHLY recommend Ron. Arun has also been a pleasure to work with. His professionalism and warm demeanor made all the difference whilst working through issues. Overall, the customer service that I received was top notch! Thank you Ron and team! More

Desirea was professional,knowledgeable,available and easy to work with. Buying a car is a stressful process but made easier by Desirea and the staff at BMW of Silver Spring. to work with. Buying a car is a stressful process but made easier by Desirea and the staff at BMW of Silver Spring. More

I recently took delivery of the i4 M50 and Eric Lovo provided excellent assistance throughout the purchasing process. Started working with Eric sometime mid-year (2022), from the initial test-drive, or provided excellent assistance throughout the purchasing process. Started working with Eric sometime mid-year (2022), from the initial test-drive, ordering process, and delivery, he demonstrated exceptional knowledge on this newer model. Through out the process I had many communications (email/phone) with Eric and his responses were immediate and clear. I praised Eric’s professionalism, attentiveness and trustworthiness. He went above and beyond to make my purchasing experience painless as possible. Five stars to Eric and BMW of Silver Spring. More

Brittany is clearly the best salesperson ever. She is a consummate professional who really knows her job and goes the extra mile to help customers. Will buy from her again! She is a consummate professional who really knows her job and goes the extra mile to help customers. Will buy from her again! More

Eric was amazing! This was my first vehicle purchase in over 12 years so I was a little nervous. However, Eric was highly knowledgeable and answered all my questions. This was my first vehicle purchase in over 12 years so I was a little nervous. However, Eric was highly knowledgeable and answered all my questions. I didn't feel overly pressured to make a sale. He gave me time to think through my decision. Even after the purchase, he assisted me in getting batteries for my key fob and arranged to put the plates on. He has great customer service skills and I would highly recommend Eric to anyone looking to make a purchase! More

Roberto was super professional, knowledgeable, and friendly. I would highly recommend Roberto to anyone looking for a new car friendly. I would highly recommend Roberto to anyone looking for a new car More

Desirea was wonderful and made my car purchase very easy and smooth. She took her time and explained me every details about the vehicle. Most importantly she was very sincere and caring during our sales pro and smooth. She took her time and explained me every details about the vehicle. Most importantly she was very sincere and caring during our sales process. I wish are all the best. More

I had a wonderful experience. Desiree was a great resource for my purchase. I will recommend her to any other customer. Excellent customer service. Desiree was a great resource for my purchase. I will recommend her to any other customer. Excellent customer service. More

Nate provided me with excellent customer service with the purchase of my X4M . Being that the vehicle was at a dealership out of state , Nate made it fell like the vehicle was on the same lot . Provided me w purchase of my X4M . Being that the vehicle was at a dealership out of state , Nate made it fell like the vehicle was on the same lot . Provided me with updates constantly , and made my car buying experience a joy . More

I purchased a BMW X3 from Nate Vitek on January 21, 2023. Nate was very Professional and provided me with excellent service. He was very pleasant and made the whole process look very easy. Nate was very Professional and provided me with excellent service. He was very pleasant and made the whole process look very easy. More