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BMW of West Chester
West Chester, PA
2,966 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,966 reviews
August 09, 2024
Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More
by jspare3
Verified CustomerEmployees Worked With
August 09, 2024
Responsive. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. More
by jawa525252
August 09, 2024
My experience at BMW of West Chester with Scott Gately was the best experience I have ever had in purchasing a new or Certified Pre-Owned vehicle. From the moment we met, everything that followed was stre was the best experience I have ever had in purchasing a new or Certified Pre-Owned vehicle. From the moment we met, everything that followed was stress-free. Scott is a very professional, knowledgeable and, most importantly, personable representative of BMW. The whole process, from identifying a potential purchase through the discussion of the financial aspects of the transaction to the tutorial prior to driving away with my purchase, was seamless. I was extremely comfortable with the complete process and highly recommend Scott to any future BMW customer. More
by Steve
August 09, 2024
Always so attentive and knowledgeable. I’d give more stars if I could! Caroline and her communication are second to none! I’d give more stars if I could! Caroline and her communication are second to none! More
by mandygiannattasio
August 08, 2024
Justice was easy to work with - met my needs and had great communication and follow up skills. If I were still working I’d hire him into my team. great communication and follow up skills. If I were still working I’d hire him into my team. More
by hagerty
August 06, 2024
Excellent service from beginning to end from Robert Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. More
by kevin.durning
August 06, 2024
I had a great experience with BMW of Westchester where I shopped for a new vehicle and ended up building one and having it delivered. The whole experience was easy and pleasant. I felt like everyone was pr shopped for a new vehicle and ended up building one and having it delivered. The whole experience was easy and pleasant. I felt like everyone was professional and helpful. More
by BMWFan24
August 06, 2024
Stopped in last week to pick up a used M3. Lauren did a great job of getting me in to see the car before anyone else, and making the rest of the process seamless. Would highly suggest for a Lauren did a great job of getting me in to see the car before anyone else, and making the rest of the process seamless. Would highly suggest for anyone looking for a used BMW! More
by Dalton
Employees Worked With
August 04, 2024
Justice was very good to work with. He looked into every option to get the best price for me. He looked into every option to get the best price for me. More
by serf1166
August 01, 2024
Dealership is relatively local. Seems like a high quality full service dealer. I’m just starting to work with them but I can’t imagine there will be any weaknesses. Seems like a high quality full service dealer. I’m just starting to work with them but I can’t imagine there will be any weaknesses. More
by quaker02
Employees Worked With
