BMW of West St. Louis

I was recommended by one of David's prior customers - and someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I de someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I decided on the vehicle the dealership established a very good price and the deal was done. Outstanding customer service and just a great vibe - this is my first BMW, but I doubt it will be my last. More

I have purchased many cars from many dealers over the years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of every BMW model and the various available options. He was professional, extremely courteous and facilitated our purchase. I recommend him highly. Represents the dealership exceptionally well. More

Had a great experience buying a new 2021 X5 from this dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any s dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any sales push.. He took care of the allocation, ordering and tracking all the way to delivery and made this a very smooth transaction. Got us a great price on the trade-in working with his GM. He and Bob Whay also made sure that we were in and out of the dealership within 45 minutes after all the paperwork. I will be buying again from him. More

Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful More

Veronica is a true professional. She demonstrates a high level of empathy and a real ability to understand the customer and his or her needs. level of empathy and a real ability to understand the customer and his or her needs. More

Seamless transaction. Veronica Tran helped facilitate the purchase and shipping of my new X5. Very responsive, helpful, and provided a good deal. Highly recommend both Veronica and BMW of West St. Loui the purchase and shipping of my new X5. Very responsive, helpful, and provided a good deal. Highly recommend both Veronica and BMW of West St. Louis. More

5 STAR all the way. Amazing service start to finish. Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experien Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experience. BUY YOUR BIMMER FROM DAWN AT BMW WEST STL! More

Excellent experience. Well organized. Had initial issue after inspection which dealer fixed quickly. Client consultant Rami Ramadan was very responsive and quickly followed-up on issues. Would recommend. after inspection which dealer fixed quickly. Client consultant Rami Ramadan was very responsive and quickly followed-up on issues. Would recommend. More

The dealership itself was fine. Most employees were not wearing masks (during the pandemic) although all customers I saw were. Tarik Graham was outstanding and enjoyable to work with. We'd definitely recom wearing masks (during the pandemic) although all customers I saw were. Tarik Graham was outstanding and enjoyable to work with. We'd definitely recommend him. More

I purchased a BMW X4 from BMW of West St. Louis. The entire staff at this location is absolutely amazing. I live in El Paso, Texas and Tarik Graham made my car buying experience very painless. He was ve entire staff at this location is absolutely amazing. I live in El Paso, Texas and Tarik Graham made my car buying experience very painless. He was very professional, and responded to all my questions in a very timely matter. When I arrived, my car was ready, and he took extra time to ensure I understood every aspect of my car. More