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BMW of Westlake

Westlake, OH

4.8
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,547 reviews

September 29, 2022

I received very good service from Ken: Ken was very responsive to questions and was very patient More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Ken!

September 27, 2022

The team was very friendly and professional, made for a great experience. I would highly recommend for anyone searching for a new car. More

by mmricci5
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

BMW of Westlake responded

Thanks for the great review!

September 26, 2022

Great experience through the buying process. It was a pleasure working with Ken in Sales. More

by joseph.ciresi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

BMW of Westlake responded

Thanks for the great review about Ken!

September 26, 2022

I am impreased with the service I received. They were very professional and polite with their diagnosis. More

by DDJ123RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Sep 26, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

September 26, 2022

Great service and very professional. Provided details and pricing on tires needed in future. Thsnks More

by SDOLL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 26, 2022 -

BMW of Westlake responded

Thanks for the positive review!

September 24, 2022

Excellent care and professionalism and skilled analysis and repair - expensive but worth every dollar for sure! More

by tomhwils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
Sep 26, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 21, 2022

Communication was excellent. We stayed informed every step of the way. We were very satisfied More

by KAREN611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 21, 2022 -

BMW of Westlake responded

Thanks for the positive review!

September 20, 2022

Every time I bring my car to Bmw the service department as well as Nate are great. They always make sure that my questions are answered and my car is well taken care of. More

by Happy,216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie , Nate Lieb
Sep 20, 2022 -

BMW of Westlake responded

Thanks for the great review!

Sep 20, 2022 -

Happy,216 responded

You are so welcome.

September 19, 2022

Employees are helpful and courteous. Waiting area and restrooms are clean. They have available water and coffee. More

by DMHMARCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Sep 19, 2022 -

BMW of Westlake responded

Thanks for the positive review!

September 19, 2022

Very friendly staff. Easy to work with. Gave me a good deal and couldn’t be more pleased More

by JUSTIN_RITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve David
Sep 19, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

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