BMW of Westlake

This is my second experience with Tom Zito and I felt my customer status was important to him. He treated me with class and listened to my questions and concerns. customer status was important to him. He treated me with class and listened to my questions and concerns. More

i found the car on line. when i called Kelly was very helpful. i wanted the car transfered to your middleburg heights store,but i decided to visit the westlake one. kelly presented the car and the rest i helpful. i wanted the car transfered to your middleburg heights store,but i decided to visit the westlake one. kelly presented the car and the rest is history. i worked in dealerships for 40 years ,so i was a little apprehensive ., but all worked out. i was not pressured,and treated with respect. i knew what i wanted, and wanted to spend. you made it work for me. i will be back for another purchase. thank you all More

Every time I take my Car in for Service, Christian always makes sure I'm taken care of and gives me updates on what's going on with my Vehicle. I've always had an excellent experience each time. makes sure I'm taken care of and gives me updates on what's going on with my Vehicle. I've always had an excellent experience each time. More

We recently purchased a certified pre owned x3. Jimmy provided great service and was very personable. The entire process was very easy. I highly recommend BMW of Westlake. provided great service and was very personable. The entire process was very easy. I highly recommend BMW of Westlake. More

Always great service. Service department is always quick to respond and online scheduling options add to the convenience factor when in need of BMW service to respond and online scheduling options add to the convenience factor when in need of BMW service More

Excellent customer service! Cassie was very helpful! She knew exactly what the issue was with my car and knew it would take time and arranged a loaner vehicle. She knew exactly what the issue was with my car and knew it would take time and arranged a loaner vehicle. More

BMW of Westlake is an excellent dealership. I worked with Jerry Mancini to purchase a Certified X5 and the process couldn’t have been easier. Everyone I encountered at BMW of Westlake was friendly, helpful a Jerry Mancini to purchase a Certified X5 and the process couldn’t have been easier. Everyone I encountered at BMW of Westlake was friendly, helpful and professional. I would recommend this dealership to anyone in the market for a BMW. More

Recently made a purchase from BMW Westlake...I couldn’t be happier with my purchase and the customer service. Great experience! I would highly recommend BMW Westlake if you are in the market. Nez was treme be happier with my purchase and the customer service. Great experience! I would highly recommend BMW Westlake if you are in the market. Nez was tremendous. Thx. Well done! More

Excellent buying experience. John did a great job of helping me order the exact vehicle I wanted at the right price. Mike in financing helped make the paperwork at delivery quick and easy. I’m very impr helping me order the exact vehicle I wanted at the right price. Mike in financing helped make the paperwork at delivery quick and easy. I’m very impressed with the service department as well. Great dealership overall. More

I had a terrific experience buying my pre owned x3 with Nez. Knowledgeable, personable, and efficient. He made the buying process stress-free and helped me get the exact car I wanted for what I wanted to s Nez. Knowledgeable, personable, and efficient. He made the buying process stress-free and helped me get the exact car I wanted for what I wanted to spend. Listened to my needs and concerns, was courteous to my busy schedule, and made sure that if I had any future questions that he would be able to help. Mike N. made the typically not-so-fun paperwork process easy and was very clear as to what I was signing for on each document. More