
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy and painful My experience with this dealership is very good. My salesperson Ken Delk helped me pick out a car and get me the price I was looking for. Everyone els My experience with this dealership is very good. My salesperson Ken Delk helped me pick out a car and get me the price I was looking for. Everyone else is very helpful and I feel like part of the family. More
2017 Black BMW X1 This is my second vehicle purchase from BMW of Westlake, and the experience was just as amazing as I remembered from the first time. Everything went s This is my second vehicle purchase from BMW of Westlake, and the experience was just as amazing as I remembered from the first time. Everything went smoothly from start to finish. Justin the BMW Genius thoroughly walked me through all of the new features of my new vehIcle, ensuring that I felt comfortable with everything. Ken, the Client Advisor was nothing short of professional and knowledgeable, while personable at the same time. He made the process very pleasant and efficient. If you are in the market for a new vehicle, I highly recommend Ken and the wonderful team at BMW of Westlake- you won’t be disappointed! More
Excellent experience and Fantastic Salesperson Just got a 2018 BMW 5 series from Howard Schneider and he was fantastic. I am coming from Mercedes and expect great service and Howard was spot on fro Just got a 2018 BMW 5 series from Howard Schneider and he was fantastic. I am coming from Mercedes and expect great service and Howard was spot on from start to finish. Extremely accommodating, no hassle process and made sure everything was ready when I came in for delivery. I would highly recommend Howard to anyone I know looking for a BMW! Great job to all involved! More
Purchased 2018 X3 Very helpful sales staff and financial rep and Genius too!! I would recommend this BMW dealership!! This was my 4th vehicle I bought/leased from them Very helpful sales staff and financial rep and Genius too!! I would recommend this BMW dealership!! This was my 4th vehicle I bought/leased from them very happy!! More
First Class Dealership These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to se These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to service. More
A great buying experience. Everyone was so helpful, knowledgeable, and professional. I was being a little picky about some things and my sales rep Ken was cheerfully patient. E Everyone was so helpful, knowledgeable, and professional. I was being a little picky about some things and my sales rep Ken was cheerfully patient. Everyone made buying this car so simple. And I know I will be welcomed back next week and the week after with more questions. More
Excellent experience I was impressed with their professionalism. Very polite and friendly as well. The purchase process went smooth and they went through the instruction o I was impressed with their professionalism. Very polite and friendly as well. The purchase process went smooth and they went through the instruction of all features that the car has to offer. More
Best ever! Putrri and Adam were flawless in their execution of a great buying experience! It was my first time buying at the Westlake store and was so impressed Putrri and Adam were flawless in their execution of a great buying experience! It was my first time buying at the Westlake store and was so impressed that I will come back when I am in the market for my next vehicle. I highly recommend working with Putrri on your next purchase. She pays attention to details and is quick to respond to any questions/concerns. A true professional! More
Everything was easy. It was hassle-free. The salesperson (Ken Delk) was great. Everything happened as it should have. Our "genius" - Justin - was also great in explaini It was hassle-free. The salesperson (Ken Delk) was great. Everything happened as it should have. Our "genius" - Justin - was also great in explaining the workings of the car. More
Great experience Friendly, knowledgeable staff. Low pressure and honest. They put a tiny ding in the paint on the bumper taking the car out of the showroom. Barely no Friendly, knowledgeable staff. Low pressure and honest. They put a tiny ding in the paint on the bumper taking the car out of the showroom. Barely noticeable. They could have easily not mentioned it and let me go. Instead, they owned up to it and are, of course, fixing it. More