BMW of Westlake

Amazing Service!! As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up m As a female it can be challenging to purchase a car, not at Westlake BMW, they were honest and extremely approachable. I drove 125 miles to pick-up my new car and everything was exactly as promised! They had everything ready and took the time to explain all the features on my car. Steve Mihalic and Dirk Steffen were wonderful to work with! More

Great X3 purchase experience! I worked with Steve Mihalic on a purchase of a 2011 BMW X3. Steve sent photos and gave an honest appraisal of the cars condition. He made the transa I worked with Steve Mihalic on a purchase of a 2011 BMW X3. Steve sent photos and gave an honest appraisal of the cars condition. He made the transaction smooth and low pressure. The car was detailed and serviced like no other I have seen in my long search for an X3! I would highly recommend Steve and BMW of Westlake to anyone looking for a used BMW. More

Overall Good Experience I purchased a 428i CPO. The staff treated me very well. When I took delivery of the vehicle, there was some minor damage to the bumper. The team picke I purchased a 428i CPO. The staff treated me very well. When I took delivery of the vehicle, there was some minor damage to the bumper. The team picked my car up and deliver a rental the next day. Within 2 days my car was fixed flawlessly!! More

Buying Experience. Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process Very through and professional. Nice new building. Clean and well lit. Nice showroom. Good Inventory. Very helpful personnel This review process is too long. Done More

Excellent purchase experience. We were very satisfied with our overall treatment at BMW of Westlake. Steve was knowledgeable about our choice of vehicle and we did not feel pressur We were very satisfied with our overall treatment at BMW of Westlake. Steve was knowledgeable about our choice of vehicle and we did not feel pressured to make a snap decision! It was a pleasure working with him! More

Purchased a 2015 328i Originally, I wasn't sure I was going to buy a BMW, I just wanted to see what was available compared to Mercedes, Audi, and Lexus. Jimmy took the tim Originally, I wasn't sure I was going to buy a BMW, I just wanted to see what was available compared to Mercedes, Audi, and Lexus. Jimmy took the time to walk me through a few different vehicles until I had a better idea of what I wanted in my price range. No pressure, very knowledgeable, overall it was a very pleasant experience. I wanted a hatchback and was leaning towards the X1, ended up going with the GT 328i with the hatchback. More

Review of BMW of Westlake - John Caruso & Dirk Steffen John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in John is very knowledgeable of these high tech cars. He was very thorough in explaining various financing options available and did not pressure me in any way. With all of the high technology on these cars it can be somewhat overwhelming, but Dirk answered all of my questions with pedestrian like answers that made it easy for me to understand. More

Ultimate Buying Experience for the Ultimate Driving Machine! I purchased many cars in the past but my most recent experience at BMW of Westlake was hands down the best. No pressure sales approach, honesty and r I purchased many cars in the past but my most recent experience at BMW of Westlake was hands down the best. No pressure sales approach, honesty and respect is what our salesman (Steve Mihalic) delivered in spades. More

Great Service!! This is the single best dealership experience i have ever had. I wasn't attacked by salesman and they worked with me on pricing and payments. This is the single best dealership experience i have ever had. I wasn't attacked by salesman and they worked with me on pricing and payments. More

Hassle free long distance used car purcahse Traveled form Chicago to buy a a somewhat rare 1-series configuration. Worked out details and deal in principle (including trade in and new tire ins Traveled form Chicago to buy a a somewhat rare 1-series configuration. Worked out details and deal in principle (including trade in and new tire install) remotely based upon pictures and text communication. Simple and painless negotiation and purchase. All paperwork was ready for me on arrival without any last minute gimmicks or pressures. More