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BMW of Westlake

Westlake, OH

4.8
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,558 reviews

December 01, 2017

Easy and painful My experience with this dealership is very good. My salesperson Ken Delk helped me pick out a car and get me the price I was looking for. Everyone els More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2017

2017 Black BMW X1 This is my second vehicle purchase from BMW of Westlake, and the experience was just as amazing as I remembered from the first time. Everything went s More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Niedzwiecki
November 30, 2017

Excellent experience and Fantastic Salesperson Just got a 2018 BMW 5 series from Howard Schneider and he was fantastic. I am coming from Mercedes and expect great service and Howard was spot on fro More

by incteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Schneider
November 28, 2017

Purchased 2018 X3 Very helpful sales staff and financial rep and Genius too!! I would recommend this BMW dealership!! This was my 4th vehicle I bought/leased from them More

by Newcar2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2017

First Class Dealership These folks are first class from entrance to exit. This is my third BMW from this dealership and I have not had a negative experience from sales to se More

by Michael
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2017

A great buying experience. Everyone was so helpful, knowledgeable, and professional. I was being a little picky about some things and my sales rep Ken was cheerfully patient. E More

by Dahlia girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Niedzwiecki
November 21, 2017

Excellent experience I was impressed with their professionalism. Very polite and friendly as well. The purchase process went smooth and they went through the instruction o More

by gustcard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2017

Best ever! Putrri and Adam were flawless in their execution of a great buying experience! It was my first time buying at the Westlake store and was so impressed More

by Tony C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Putrri Padbatan
November 20, 2017

Everything was easy. It was hassle-free. The salesperson (Ken Delk) was great. Everything happened as it should have. Our "genius" - Justin - was also great in explaini More

by Ed Kovacic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Niedzwiecki
November 20, 2017

Great experience Friendly, knowledgeable staff. Low pressure and honest. They put a tiny ding in the paint on the bumper taking the car out of the showroom. Barely no More

by Wolpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
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