BMW of Westlake

By Far The Best Car Buying Experience I have never been to a dealership where I felt ZERO PRESSURE! The whole experience was excellent from the moment I stepped into the dealership and met I have never been to a dealership where I felt ZERO PRESSURE! The whole experience was excellent from the moment I stepped into the dealership and met "Q". He was thorough and knowledgeable about everything and throughout the whole process. I will definitely contact him and this dealership in the future and I will let others know that if they are interested in luxury vehicles, this is the place to stop! More

As always, a great experience I always have a wonderful experience at BMW of Westlake. Delivering excellent customer service is a priority from every department at this dealership. I always have a wonderful experience at BMW of Westlake. Delivering excellent customer service is a priority from every department at this dealership. The staff is knowledgable, courteous and determined to find you exactly what you are looking for. Client advisor, Howard Schneider, and Sales Manager, Frank Steffen always go above and beyond! And that's another reason why I am a customer for life. More

Customer Loyalty I recently leased my 4th BMW from Ken Delk. I appreciate the customer loyalty that is provided to me. I plan to lease from them in the future. I recently leased my 4th BMW from Ken Delk. I appreciate the customer loyalty that is provided to me. I plan to lease from them in the future. More

Great Times Being Had with my 1st New Car Purchase!!! After my initial telephone conversation with Mr. Mihalik, I drove the extra 180 miles to purchase my 1st new BMW. Steve helped me from start to finis After my initial telephone conversation with Mr. Mihalik, I drove the extra 180 miles to purchase my 1st new BMW. Steve helped me from start to finish. He handled me with the patience of a Saint -:) as I had the "new car jitters". I could have purchased my new car anywhere and chose BMW of Westlake because of my telephonic experience with Steve; a person I hadn't even met yet! I had an Excellent Experience, and recommend Steve to everyone! Thanks Steve More

First Class Customer Service and Professionalism combined Q was absolutely wonderful to deal with when I bought my BMW. No pressure, polite, knowledgeable and friendly. In fact, all the employees I came in Q was absolutely wonderful to deal with when I bought my BMW. No pressure, polite, knowledgeable and friendly. In fact, all the employees I came in contact with at the dealership were great to do business with. In fact, I wouldn't go anywhere else to purchase a car. Q made my car buying experience a pleasure! More

2013 Lexus LX570 Q was awesome when I bought my Lexus. He was polite and very knowledgeable about cars in general. He went over and above his duties to make this sal Q was awesome when I bought my Lexus. He was polite and very knowledgeable about cars in general. He went over and above his duties to make this sale happen. I would recommend him to anyone! Thanks Q! More

I had a very good car buying experience here with Mr. Caruso I had a very good experience in buying new car here. Mr. John Caruso was very thorough in explaining the features of my car. Financial transaction was I had a very good experience in buying new car here. Mr. John Caruso was very thorough in explaining the features of my car. Financial transaction was very smooth. More

Great to work with! This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and fin This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and finds the car that you really want. I highly recommend buying from him. More

New car purchase I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer m I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer my friends which I have already done. More

HIGHLY Recommend Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail oriented, and even has a sense of humor to top it off. I’m a very picky person when buying large items and she made the process as painless as it could be. She never wavers and only focuses on the cars that would aim to please her clients’ needs. You can’t go wrong by choosing Putrri! Frank was also a great manager to help with the transaction. Really pleasant guy who you'd think is on the board @ Corporate BMW. (If you meet him, you'll know what I mean) Great Place to buy a Great Car. More