BMW of Westlake

Ganley BMW is fortunate to have employees like Fred Palmer and Jerry Mancini. They were great to work with and I wouldn't hesitate to shop at there again. Palmer and Jerry Mancini. They were great to work with and I wouldn't hesitate to shop at there again. More

Great experience very friendly. Very knowledgeable there was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship was an excellent selection of cars the detail shop did an excellent job they were very proactive with our business relationship More

I bought my last BMW with John, and both times he proved friendly, great service. If I,know someone who needs to buy a BMW, I would give them John's contact information. In addition, all other employees friendly, great service. If I,know someone who needs to buy a BMW, I would give them John's contact information. In addition, all other employees I dealt with we're also friendly! More

Just purchased my seventh BMW from Frank Steffen and once again a pleasurable, hassle-free experience. I will continue to refer anyone looking for a BMW to visit Ganley and ask to see Frank. again a pleasurable, hassle-free experience. I will continue to refer anyone looking for a BMW to visit Ganley and ask to see Frank. More

My experience with Jerry and Fred was outstanding! I called with specs of the car I desired and they turned it around in a week! They found the car, worked hard to create a fair price and within that we called with specs of the car I desired and they turned it around in a week! They found the car, worked hard to create a fair price and within that week, I was driving my car off the lot! I continue to be impressed with the level of customer service I receive at Ganley! Out of all the BMW dealerships in the Cleveland area, I would always choose Ganley and recommend to my friends and family! More

John Caruso did an excellent Job. He was very pleasant, friendly, knowledgable and helpful. Actually, the entire staff was professional and helpful. We made a decision to buy a BMW in one week and have no friendly, knowledgable and helpful. Actually, the entire staff was professional and helpful. We made a decision to buy a BMW in one week and have no doubts that it was the right choice. John Caruso and The Ganley Team made all of the difference. More

My experience with Ganley BMW and its employees was excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. excellent. Ken Delk and Mike Hall were friendly, informative and knowledgeable. I would definitely consider another car purchase from them. More

Ken was excellent. And the deal was great. The employees took time to go over all the options of the car and explain everything in terms I could understand. took time to go over all the options of the car and explain everything in terms I could understand. More

This is my third vechile purchased from this Dealership. Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recomm Everyone from the Sales Associate through Service has always given service up and beyond what I expected. They are a GREAT group and I highly recommend them. More

When I first approached the dealership, I had never owned this brand of vehicle and consequently had a lot of questions in regards to well it handled the roads in the winter time. They never appeared frustra this brand of vehicle and consequently had a lot of questions in regards to well it handled the roads in the winter time. They never appeared frustrated with my endless stream of queries, nor when I brought family members to also look at the vehicle with me on the day of purchase. I really appreciated not only the time they took to thoroughly review every detail I had considered to be vital, but to not hover while I contemplated my decision. To me, that phenomenal customer service shows they are only after your highest level of customer satisfaction, not making their monthly quota. More