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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
April 27, 2025
I’ve with BMW Westlake/Middleburg Hights for 18 years and I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my I have been very satisfied with their service department. Easy to communicate with them, easy to get an appointment and they always do the work in my cars to my satisfaction. The service personnel is very pleasant to work with particularly Corey. But again the quality of the work is exceptional. I would recommend them a to any of my friends. thank you. More
by urrutiaj
Verified Customer
April 26, 2025
Jerry Mancini was awesome! ... We had a good experience and Jerry Mancini is a very good salesman... ... We had a good experience and Jerry Mancini is a very good salesman... More
by Dwiebdawg1
April 26, 2025
Good could have negotiated more on trade in. That is all I have for now That is all I have for now More
by RLOESCH0
April 25, 2025
Jerry and all the staff of BMW of Westlake were fantastic. The whole process was a breeze! It was one of the best car buying experiences we have had. fantastic. The whole process was a breeze! It was one of the best car buying experiences we have had. More
by SMETZGER77
April 24, 2025
They did everything I asked. Very professional. I like the video survey they send to document condition of tires and brakes. Very professional. I like the video survey they send to document condition of tires and brakes. More
by THADcv
Employees Worked With
April 24, 2025
Great to work with Kelly again! Thank you all for the great service. Appreciate it Thank you all for the great service. Appreciate it More
by MC
Employees Worked With
April 23, 2025
Brittaney goes above and beyond and is so helpful. We've been customers for 17 years. We've been customers for 17 years. More
by MELANIPOLK
April 23, 2025
Great group of people I already filled out two questionnaires regarding this experience. This seems a little redundant don't you think? questionnaires regarding this experience. This seems a little redundant don't you think? More
by DR.M.MEHLE
April 23, 2025
Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More
by JOEBAHHUR
Employees Worked With
April 23, 2025
Did what they said they would do and my my wait time very comfortable with a nice lounge area. comfortable with a nice lounge area. More
by SAM.R.BARNES
