BMW of Westlake

Found Jerry Mancini continues to be a pleasure to deal with. Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their s Jerry Mancini organizes the process making it easy and a pleasure to move into a new car. This is the second BMW I have leased from Ganley and their service department as well as their sales staff is exceptional. More

Amazing experience When I found my dream car online at AutoTrader.com, I was ecstatic...and then I saw that it was 1,000 miles away from me (I'm on the Gulf Coast of Mis When I found my dream car online at AutoTrader.com, I was ecstatic...and then I saw that it was 1,000 miles away from me (I'm on the Gulf Coast of Mississippi) at Ganley BMW. A 2012 E89 Z4 in Atacama Yellow is rare, though, so I decided to call. When I called, I had the amazing good fortune to speak to Jerry Mancini. Jerry is phenomenal! He was knowledgeable, super nice, and very patient with all of my questions. With Jerry, I was easily able to negotiate a great price for the new Z4 and also worked out a price for my trade ('04 Z4). Despite some complexities around doing an out of state deal, it couldn't have gone smoother with Jerry and Fred in my corner. After a 1,000 mile drive to Cleveland, I was thrilled to find that everyone at Ganley was just as nice in person as they were on the phone. Both my husband and I agree that Ganley is the best BMW dealer we have worked with, and that Jerry is BY FAR the best salesman we've worked with. Thanks to Ganley and Jerry, I'm thrilled to be driving the Mississippi coast in my amazing new-to-me Z4! More

Excellent experience John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John John was absolutely fantastic, very professional, very helpful. He worked hard and long hours to get me the deal I was looking for. Thanks John More

helped me from across world. i emailed Howard Schneider from Afghanistan 4 months from when i was coming home, and i asked him if he could help me have my dream car ready for when i emailed Howard Schneider from Afghanistan 4 months from when i was coming home, and i asked him if he could help me have my dream car ready for when i returned. He went above and beyond for me and got me everything i wanted, at great prices. Outstanding service from this dealership and Howard in particular. Will use them in the future. I'm extremely greatful for his help. PRB More

Outstanding purchasing experience From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I ha From the minute I walked in inquiring about BMW vehicles to final delivery of my awesome 335i, Dirk Steffen was the best car salesmen my wife and I have ever dealt with. Dirk spent a lot of time answering our questions and was not pushy - he wanted us to be comfortable with our decision and to even size up the competition before making a final decision. We were very impressed with Dirk's detailed knowledge of the BMW vehicles and his focus on the various safety features and options that the cars have. When it came time to work the financial details out, Dirk was very straightforward and did everything he could to get us in the car we really wanted. I would recommend him in a heartbeat to any prospective car buyer/friend/relative looking for a new car and am very grateful for his knowledge and introduction for us to the BMW family! We couldn't have asked for a nicer, more professional salesman and Dirk went over and above our expectations. Bill & Jayme M Independence, Ohio More

Started our search at Gan-BMW, ended our search at Gan-BMW! My husband and I decided to shop around for a new car and started with Ganley BMW, where Dirk Steffen provided us with the best service experience- fr My husband and I decided to shop around for a new car and started with Ganley BMW, where Dirk Steffen provided us with the best service experience- from knowledge of each vehicle's features to an understanding of what we need and want. We continued to shop around to multiple other automobile dealers but none of the other experiences could compare. We returned to Ganley BMW for a second visit. Dirk, after guiding us through a few more different options helped us find the perfect car. He gave us a thorough review and set up all of the vehicle's features (which I otherwise probably would not have done on my own) and even offered to meet again if we had any other questions or would like to learn more about the car. Thank you Dirk & Ganley BMW. I couldn't be happier with our choice. More

We were very pleased with the purchase of our 2015 BMW X5 From our very first contact all the way through the delivery of our 2015 BMW X5, we have been very pleased with the folks at this dealership. Our sale From our very first contact all the way through the delivery of our 2015 BMW X5, we have been very pleased with the folks at this dealership. Our salesman, Dirk Steffen, was not only extremely knowledgeable about the X5, but also very patient in explaining in detail the features of the vehicle, and we very much enjoyed working with him. If in the future we might be interested in trading in our X5 for another BMW Dirk will be the first person we call. More

Ganley BMW is the best While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW While narrowing our options to purchase a new car, we visited and interfaced with a total of 7 automobile dealerships in Ohio including two other BMW dealers (both of which where closer to our home). The professionals that we met and worked with at Ganley BMW where the best by far in every regard. Friendly, courteous, knowledgeable, experienced individuals who treated us as though they cared. The fact that they represented the best car for us certainly made our choice of brand easy, but in addition it became clear early on that if BMW was our choice then Howard, Bob and the rest of the folks at Ganley would be our dealership. We are very pleased with our selection of BMW AND Ganley. More

Best car buying experience possible. Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purch Tom Zito did a great job since my first visit to the dealership. Marc and Fred also helped on the day Tom was out of the office. Even after my purchase the customer service level has been excellent. I would certainly recommend Ganley BMW to anyone who is interested in buying a BMW. More

Outstanding and knowledgeable team Have known Jerry, Bill and Roland since 2003 - they were all at another dealership and they are AMAZING guys always willing to help and be on your sid Have known Jerry, Bill and Roland since 2003 - they were all at another dealership and they are AMAZING guys always willing to help and be on your side. I drove over 30 miles to this dealership because of these three gentlemen - even though there is a dealer 2 miles from my home. Feel as though new friendships were made as I met with Sales Manager and Finance team. Great work - keep it up - very professional and client focused. More