BMW of Westlake

Customer Loyalty I recently leased my 4th BMW from Ken Delk. I appreciate the customer loyalty that is provided to me. I plan to lease from them in the future. I recently leased my 4th BMW from Ken Delk. I appreciate the customer loyalty that is provided to me. I plan to lease from them in the future. More

First Class Customer Service and Professionalism combined Q was absolutely wonderful to deal with when I bought my BMW. No pressure, polite, knowledgeable and friendly. In fact, all the employees I came in Q was absolutely wonderful to deal with when I bought my BMW. No pressure, polite, knowledgeable and friendly. In fact, all the employees I came in contact with at the dealership were great to do business with. In fact, I wouldn't go anywhere else to purchase a car. Q made my car buying experience a pleasure! More

Great Times Being Had with my 1st New Car Purchase!!! After my initial telephone conversation with Mr. Mihalik, I drove the extra 180 miles to purchase my 1st new BMW. Steve helped me from start to finis After my initial telephone conversation with Mr. Mihalik, I drove the extra 180 miles to purchase my 1st new BMW. Steve helped me from start to finish. He handled me with the patience of a Saint -:) as I had the "new car jitters". I could have purchased my new car anywhere and chose BMW of Westlake because of my telephonic experience with Steve; a person I hadn't even met yet! I had an Excellent Experience, and recommend Steve to everyone! Thanks Steve More

2013 Lexus LX570 Q was awesome when I bought my Lexus. He was polite and very knowledgeable about cars in general. He went over and above his duties to make this sal Q was awesome when I bought my Lexus. He was polite and very knowledgeable about cars in general. He went over and above his duties to make this sale happen. I would recommend him to anyone! Thanks Q! More

I had a very good car buying experience here with Mr. Caruso I had a very good experience in buying new car here. Mr. John Caruso was very thorough in explaining the features of my car. Financial transaction was I had a very good experience in buying new car here. Mr. John Caruso was very thorough in explaining the features of my car. Financial transaction was very smooth. More

Great to work with! This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and fin This is my seventh BMW I have bought from John Caruso and each time it has been very quick, and worth buying from. He works with with numbers, and finds the car that you really want. I highly recommend buying from him. More

New car purchase I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer m I purchased my 3rd Bmw and each time it was handled professionally and with ease. I will always continue to purchase my cars from ken delk and refer my friends which I have already done. More

HIGHLY Recommend Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail Putrri Padbatan is a great Sales Advisor and always has your best interest at heart. She's straight forward, honest, knowledgeable, responsive, detail oriented, and even has a sense of humor to top it off. I’m a very picky person when buying large items and she made the process as painless as it could be. She never wavers and only focuses on the cars that would aim to please her clients’ needs. You can’t go wrong by choosing Putrri! Frank was also a great manager to help with the transaction. Really pleasant guy who you'd think is on the board @ Corporate BMW. (If you meet him, you'll know what I mean) Great Place to buy a Great Car. More

Very good experience The sales manager, Robert Strecker and sales associate, Steve Mihalic were both great to work with. Knowing my current lease was coming to an end, Ro The sales manager, Robert Strecker and sales associate, Steve Mihalic were both great to work with. Knowing my current lease was coming to an end, Robert reached out to me with a great offer and Steve handled the rest. It was easy, efficient and an overall good experience. The recommend BMW of Westlack and these two professionals. Mike made the paperwork easy as well. More

Great experience, with no pressure I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but Ken and the team helped me decide and pick the best car in my price range. More