BMW of Westlake

Very good experience with Ganley BMW; the staff is extremely knowledgeable about the product they sell, very helpful in locating vehicle that fit my needs, Jay Traner, Bob Strecker and Mike Hall made extremely knowledgeable about the product they sell, very helpful in locating vehicle that fit my needs, Jay Traner, Bob Strecker and Mike Hall made the vehicle delivery a great experience. All the staff at Ganley BMW are very attentive, acknowledged and greeted in a friendly manner by everyone I passed, even associates that were not working directly with me. I highly recommend Ganley BWM, they are a pleasure to work with. More

Dirk was amazing to work with. So full of energy and willing to work with me to get the best deal, not against. He calls me to make sure I am doing well and if I ever have any concerns he is always wil willing to work with me to get the best deal, not against. He calls me to make sure I am doing well and if I ever have any concerns he is always willing to help (I now live in Wisconsin and cannot stop in if I have a problem). Dirk is new at Ganley but a great salesman to work with. More

This year I leased my 4th car in 7 years from Ganley BMW. I always deal with Jerry Mancini because there is never any uncomfortable price haggling or pressure like with other dealers. You know the deal up-fr I always deal with Jerry Mancini because there is never any uncomfortable price haggling or pressure like with other dealers. You know the deal up-front and there are never any unexpected surprises. The cars, the service and Jerry Mancini are always awesome. I can't imagine I would ever shop for a car anywhere else. Jim L. More

I had no previous experience with Ganley, but found a car that was highly desireable online. Jerry was prompt and professional in our e-mail communications and when we came to agreement on price was great on that was highly desireable online. Jerry was prompt and professional in our e-mail communications and when we came to agreement on price was great on the phone as well. I got a ride up to the dealership from Columbus to pick up the 750i and Jerry was personable and offered superior customer service. More

Competitive prices and exceptional customer service. Competitive prices and exceptional customer service. Ken was very friendly and obtained a reasonable rate for my trade. I trusted his judgement, wh Competitive prices and exceptional customer service. Ken was very friendly and obtained a reasonable rate for my trade. I trusted his judgement, which is what ultimately convinced me to side with BMW over two other options. All others were also very friendly. Dealership is very clean, and coffee is appreciated. More

My sales rep was extremly professional, explained in great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value of my trade-in. More

My wife and I had a great experience at Genley BMW. Dirk, Mike and Frank are excellent salesman! They are very knowledgeable, friendly and helpful. Especially we were so impressed by Dirk’s service. He was Mike and Frank are excellent salesman! They are very knowledgeable, friendly and helpful. Especially we were so impressed by Dirk’s service. He was very patiently to explain every feature of the X3 to us and helped us to transfer car insurance and plate from our old car to the new BMW. Mike helped us to make right decision for buying the BMW tire and wheel protection plan. Frank gave us a pretty fair price. Overall, our experience was very positive with Genley BMW. We would highly recommend this dealership to anyone who is looking for buying a BMW! More

This is my third vehicle I purchased from Jerry Mancini from Ganley BMW. Whenever i stop by he always finds time to talk with me and remembers my name and things about me. He is very personable and upfront from Ganley BMW. Whenever i stop by he always finds time to talk with me and remembers my name and things about me. He is very personable and upfront with you about costs and the history of the vehicle. When you are spending a large amount of money on car, you want the person behind the desk to be honest and open to your questions and willing to give the best deal available. I have chosen Ganley BMW as my preferred dealership because of Jerry and the people that he works with. Robin Gagnow More

This was my first BMW experience/purchase, and Tom was professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement without pressure. Friendly and professional. Additionally, Tom and Fred kept their word on all the details. Overall, this experience was exceptional and I highly recommend Tom and the Ganley Team. More

I locagted a car on an internet search which matched my goals - used, certified and low mileage. I sent an e-mail describing my interest and also describing a need to trade in a used Porsche Boxter S. I goals - used, certified and low mileage. I sent an e-mail describing my interest and also describing a need to trade in a used Porsche Boxter S. I received a prompt response and the initial trade value offer was what I considered a valid offer. We negotiated a little more trade value and based on the condtion and features offered on the used BMW I agreed to make the purchase. I am a resident of Michigan so I had to drive the traded car to the dealership and finish the purchase. When I arrived and reviewed the car it was exactly as offered and two people were made happy - Ganley because they sold a car and me because I found the car I wanted in the condition I needed. More