BMW of Westlake

Fantastic experience buying my new BMW! Jerry Mancini was wonderful to work with! He helped me find the car of my dreams at a great price and made the whole process a breeze! He really liste Jerry Mancini was wonderful to work with! He helped me find the car of my dreams at a great price and made the whole process a breeze! He really listened to what I wanted and presented all the options available so I could make the best choice. He was friendly, professional, patient, efficient, and went above and beyond by making sure I was comfortable and familiar with the car's features before I drove off the lot. Everybody I came in contact with at Ganley BMW were great to work it and I would hands down recommend them as the place to go for your BMW needs! More

Best Place to Buy A BMW....PERIOD!!! My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out o My wife and I picked up our first BMW Z4 about 2 weeks ago and we couldn't be happier with the whole purchase experience. The entire staff went out of their way to make sure each step was met with incredible attention to detail. My wife absolute loves her new BMW and we will undoubtedly be back for our next BMW. The best compliment we could give Ganley BMW is we will recommend them to everyone we know. Thanks guys! More

The place to go for a BMW in the Midwest! Fantastic! Frank Steffen was absolutely fantastic to work with on a new BMW lease. I knew exactly what car I wanted, and they had one in inventory with exactly Frank Steffen was absolutely fantastic to work with on a new BMW lease. I knew exactly what car I wanted, and they had one in inventory with exactly the options that I desired. I found the car I wanted with a quick search online at Ganley BMW and sent an email. I was immediately contacted by Frank Steffen with a detailed price quote that met all of my expectations! It was an incredibly straightforward process without the back and forth of price negotiations. They offered me an absolutely incredible price right from the get go! Between Frank (Sales Mgr) and Ken Delk (CA), they assisted me with all of the details and questions, and I drove 175 miles to get the car on a Saturday. Most of the critical paperwork was done ahead of time and the delivery process was flawless! Ken even called Sirius radio for me to disconnect my old car (turned in same day) and activated my new car. He set up our account with BMW Assist as well and had great follow-up even after the Delivery process. Ganley BMW is the place to go int the Midwest for a new BMW! It's worth the drive (if you are not local)! Thanks Frank and Ken!!! More

Trade in Excellent services! Everyone is so friendly. We traded our x5 for never version. We picked up same day so it was nicely cleaned and ready to go! W Excellent services! Everyone is so friendly. We traded our x5 for never version. We picked up same day so it was nicely cleaned and ready to go! We'll definitely go there again for our future purchases! More

Purchasing of Certified Used BMW I called Ganley BMW when I was on a business trip with my husband. I wanted to see if I could look at and test drive a BMW I had seen advertised. I I called Ganley BMW when I was on a business trip with my husband. I wanted to see if I could look at and test drive a BMW I had seen advertised. I talked with Marc Narosny and told him when I would arrived. He had the vehicle in front of the dealership waiting for me. After test driving and learning about the vehicle. I purchased it. Marc and Fred were very efficient and professional. Marc finished all the paperwork quickly and went over all the important features of my new used car and I was able to drive my car home that evening. I got very acquainted with my car in the 2 1/2 hour drive. What a wonderful car. Thanks to Marc and Fred for all their great assistance. More

Finally found a local Certified m5 I had a great experience buying a car from Jerry Mancini. He had the M5 ready for me upon arrival. He walked thru the features of the car and answere I had a great experience buying a car from Jerry Mancini. He had the M5 ready for me upon arrival. He walked thru the features of the car and answered all of my questions. When it came time to discuss price, it was an easy experience. He advocated for me and a higher trade in value with his management team. He also aggressively shopped for a lower loan interest rate thru a local bank. I really appreciated Jerry and Ganley BMW's professionalism. More

Summer 2014: Purchase of 2011 BMW 335i The purchase of my Certified Pre-owned 2011 BMW 335i was an extremely positive experience. the price was fair and the delivery went exremely well. Th The purchase of my Certified Pre-owned 2011 BMW 335i was an extremely positive experience. the price was fair and the delivery went exremely well. The sales rep, Mark Narosny was responsive, friendly and a complete professional. He was the main reason that my experience was so good. F. Sullivan More

Talk about elite customer service I have been leasing cars since 2005 and I have always thought I was treated nicely ,up until when I stopped at Ganely's BMW and I was greeted by DRIK I have been leasing cars since 2005 and I have always thought I was treated nicely ,up until when I stopped at Ganely's BMW and I was greeted by DRIK STEFFENS who was exceptionally welcoming .Drik was totally professional treated me like a VIP . He didn't waste a minute of my time he made every effort in the world to make the process of buying a car so much fun. My advice to everyone out there if you are interested in BMW do yourself a favour and ask about DRIK STEFFENS. He is certainly a the biggest assist to Ganely's BMW. More

Performance Delivery Experience September 2, 2014 HI Ken (Ken Delk), We took delivery of our new X5 yesterday at the BMW Performance Center. My, what at awesome experience! My wife and I both enjo HI Ken (Ken Delk), We took delivery of our new X5 yesterday at the BMW Performance Center. My, what at awesome experience! My wife and I both enjoyed it immensely. The test track experience was a dream come true. It wetted my appetite to go back and take the two day driving school. The factory tour was impressive. I’ve toured many manufacturing plants during my business career including other auto assembly plants, and several engine manufacturing plants. The technology and innovative methods being used at the Spartanburg, SC plant are mind boggling. Finally, the delivery experience was extremely thorough. There is so much to learn about the control systems that are on the iDrive, it will take us a while to absorb and retain it all. But it was an extremely helpful start. We will do this experience again in a heartbeat when we purchase another BMW. We only drove about 100 miles yesterday and are now in Asheville, NC for the day. We plan to spend today touring the Biltmore Estate and finish our trip home tomorrow. Our short 100 miles was a wonderful driving experience and we absolutely love the car already. I’m sure we will enjoy it even more once we learn how to operate all the controls. Thank you very much for all your capable assistance in helping us buy the car, and especially for setting up the Performance Center delivery experience for us. We appreciate the strong support from Robert Strecker and Frank Steffen too. We were impressed with the friendliness, courtesy, professionalism, and thoroughness from all three of you. Collectively you made our car buying and delivery experience a very enjoyable one. Thank you! All the best, John & Darla More

Total professionals, These people are professionals. They did not waste a second of my time. I was picked up at the airport by Jerry Mancini, who I had been dealing with o These people are professionals. They did not waste a second of my time. I was picked up at the airport by Jerry Mancini, who I had been dealing with on the purchase of my 750 Li. After a short trip to the dealership, I was on the road in less than one and a half hours. This time included financing and a very detailed review of how all the buttons and knobs of the car worked. During financing, every paper was ready and in order, this process could not of been completed any faster. Everyone was pleasant and it was a pleasure to deal with Jerry. I made the deal on this car 700 miles away over the phone, it was evident Ganley BMW was experienced at conducting long distance deals, every detail performed by them was perfect. I not only got the ultimate driving machine, I also got the ultimate buying experience. More