BMW of Westlake

The team at Ganley BMW is absolutely amazing. I live on the East Coast and can tell you firsthand that it's rare to come across such classy, kind, genuine, and professional individuals when buying a car. the East Coast and can tell you firsthand that it's rare to come across such classy, kind, genuine, and professional individuals when buying a car. They exceeded my expectations in every way and truly made the buying experience a memorable one. Blue ribbon service from a blue ribbon team! More

It was a great experience visiting this dealer, all the employees were very professional and experts on Bmw topics. Overall , customer service excellent, sometimes a bit slow though. I will definitely go b employees were very professional and experts on Bmw topics. Overall , customer service excellent, sometimes a bit slow though. I will definitely go back and recommend this dealership to my friends. I had no previous credit history an thanks to them I'm driving a Beamer. More

As a first time car buyer, I was a little unsure of the whole process and also whether I wanted to go used or new. Being a Saturday, the dealership was somewhat busy, however Brooks Rorapaugh offered me a whole process and also whether I wanted to go used or new. Being a Saturday, the dealership was somewhat busy, however Brooks Rorapaugh offered me a courteous, professional greeting and was immediately interested to help me along in my car buying experience. After a test drive, we explored lease options where Brooks had several suggestions and advice on purchasing a car, while looking out for my best interests. I later did a build on a 550iX and even contacted a couple other dealers and definitely took my time to think about the purchase. Brooks was by far one of the most knowledgeable and professional salesmen I came across in this whole experience. He excellently followed up with me and respected my timeframe and busy schedule. In the end, I did not want to wait long enough to go with my build. However Brooks was able to help me locate an awesome Titanium Silver version with an M sport package, offer acceptable lease terms, and had it delivered at exactly the right time. More

Scott was a great salesman, he went the extra mile to explain the benefits of getting into a lease and opened my eyes to alot of information that I was not aware of. Upon the delivery of my car he explai explain the benefits of getting into a lease and opened my eyes to alot of information that I was not aware of. Upon the delivery of my car he explained everything in great detail and was helpful in all aspects. When I turn in my car at the end of my lease there is no doubt I am hopeful to deal with Scott again to get into my next BMW. More

My experience at Ganley BMW was excellent. Sales people teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase was made, they took time to go over everything I wanted to know about the car. They were very patient and didn't rush with explanations. The overall experience was so good, my husband who recently purchased a car from another dealership, was so impressed with not only the product, but the service, will be coming back to Ganley for his next car. More

I found my new vehicle online its was 63 miles of a drive from home to the dealership. Scott Bennett was very accommodating that made it worth the drive!He new I was looking for this vehicle and went over an from home to the dealership. Scott Bennett was very accommodating that made it worth the drive!He new I was looking for this vehicle and went over and above because we made a long drive. It was the first vehicle I bought in the rain but he pulled it into the garage and it was waiting when we arrived! I love my new BMW and would definatley buy from Ganley again! Everyone was super nice and there was no bs when it came to negotiation of price & trade!! Thanks again Scott you were awesome! Earl Winner More

My overall experience was exceptional in every aspect of the word considering we drove 300 miles to make this transaction. Jerry and Fred both bent over backwards to please my wife and I Sincerely, DPB the word considering we drove 300 miles to make this transaction. Jerry and Fred both bent over backwards to please my wife and I Sincerely, DPB More

It was a joy to deal with these folks. The day I picked up the car the delivery process took longer then I had anticipated, and there was the obligatory "upsell" by finance guy Mike with the additional opt up the car the delivery process took longer then I had anticipated, and there was the obligatory "upsell" by finance guy Mike with the additional optional services to contend with, but that was to be expected. Much of the lengthy delivery process was to acquaint me with the laundry list of features and options the car included. These were instructions which I was happy to receive. I knew what I wanted, and these guys delivered. I couldn't be happier if I was twins! More

I found the car I wanted on their web site and called the dealer. Just happened to get Scott Bennet and he did a great job going over the features of the car and "going to bat for us" on the price. The pre dealer. Just happened to get Scott Bennet and he did a great job going over the features of the car and "going to bat for us" on the price. The prep was excellent and we are very pleased with the car and the buying experience. More

John was a pleasant sales rep, not pushy and very knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and nee knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and needed. Our test drive of the X3 with John was helpful in making my decision and knowing that the X3 was a safe vehicle. The purchasing process went smoothly and car was delivered within the time period expected/promised. Robert gave us very good advice on ordering the X3 2013 model vs. purchasing an existing 2012 model. Overall, my experience with Ganley was positive and exceeded my expectations. Renee & Rich Manson More