BMW of Westlake

This is the 3rd BMW I have purchased from Ganley BMW. This was my first experience with Jerry Mancini and he did a superb job. I can recommend both Jerry for sales and the service department. The servi This was my first experience with Jerry Mancini and he did a superb job. I can recommend both Jerry for sales and the service department. The service department has also been great. They even helped us fix a problem without coming in! More

I bought my CPO BMW on the internet, and live in Cinti. Fred/Jerry both made the transaction smooth and easy. Their professionalism, promptness in returning calls (negotiation/paperwork/fax) and flexibili Fred/Jerry both made the transaction smooth and easy. Their professionalism, promptness in returning calls (negotiation/paperwork/fax) and flexibility exceeded all my expectations. In person the dealership looked great and all cars were attractive and clean. The paperwork glitch was a non-event and the car overview was thorough and well-paced. Looking back there was no dread or frustration like past auto purchases. Everything a purchase should be - smooth. More

This is my second purchase from Ganleys BMW and again recieved excellent customer service. Friendly, approachable and professional, all my concerns were addressed immediately and made sure I was happy wi recieved excellent customer service. Friendly, approachable and professional, all my concerns were addressed immediately and made sure I was happy with the purchase. Highly recommend. More

Recent college grad - dealt with both Frank Steffen & Brooks Rorapaugh. Purchased a 2012 328i. Both were very professional & made for a pleasant buying experience. I would recommend them/this dealersh Brooks Rorapaugh. Purchased a 2012 328i. Both were very professional & made for a pleasant buying experience. I would recommend them/this dealership to friends & family. More

I visited several BMW dealerships in search of a new BMW. John Caruso at Ganley was very patient with me. He educated me on the different makes of BMW's and their pricing. I was interested in a 328 or 335, b John Caruso at Ganley was very patient with me. He educated me on the different makes of BMW's and their pricing. I was interested in a 328 or 335, but I had a limited budget. I wanted a new BMW, but quickly discovered my budget would not work with a 2012 BMW. John went the extra mile and found me a "loaner" - never titled 2011 328. The car was exactly what I wanted for a price I could afford. Once I finalized the purchase, John took the time to walk through all options on the car including the nav system. More

Working with John was a pleasure. This was my first BMW and my first car stepping up in class. John spent a great deal of time with me and explained the features of my car very well. The test drive, he dro and my first car stepping up in class. John spent a great deal of time with me and explained the features of my car very well. The test drive, he drove us first, really allowed me to have a great appreciation for all the things this car can do. The second test drive I went out alone and that was also appreciated to be able to experience the car without any distractions. The time frame of delivery was just what he told me it would be and all in all my car buying experience was great. Highly recommend Ganley BMW and John Caruso. More

Very friendly, very professional... .transaction went very smooth. From the time we arrived to pick up the car until we pulled out of the lot it was one of the easiest car transactions we have had. O very smooth. From the time we arrived to pick up the car until we pulled out of the lot it was one of the easiest car transactions we have had. Our salesman even followed up withus the following day. More

Ken did a excellent job of advising me on the car I wanted and getting it for me. A true professional, he exceeded all of my expectations. wanted and getting it for me. A true professional, he exceeded all of my expectations. More

I recently purchased a 2011 535i M Sport from Jerry Mancini and it was a great experience. I live in Miami and making a purchase of this size with a dealership over 1000 miles away can be a challenge. Mancini and it was a great experience. I live in Miami and making a purchase of this size with a dealership over 1000 miles away can be a challenge. Jerry was honest, fair and easy to work with and my car arrived as promised in the condition I expected on time! I would recommend this dealership to anyone, anywhere in the country. More

Jerry Mancini was a pleasure to work with while shopping for a used BMW. He was very knowledgable and willing to answer all questions. He also was not overbearring, but allowed you to make your own decisi for a used BMW. He was very knowledgable and willing to answer all questions. He also was not overbearring, but allowed you to make your own decisions. I highly reccommend purchasing BMW's through Jerry. More