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BMW of Westlake
Westlake, OH
5,429 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,429 reviews
September 29, 2026
The service people are polite, the service is prompt, and they treat you very well. they treat you very well. More
by MCOHANN990
Verified Customer
September 26, 2026
Very professional and courteous throughout. Great communication. Very professional and courteous throughout. Great communication, and everyone made the entire experience straightforward and ple Great communication. Very professional and courteous throughout. Great communication, and everyone made the entire experience straightforward and pleasant. More
by EAMONN.GRICE
September 26, 2026
I took my car in for service because the engine light was on. Found the problem and it was covered by a warranty which was great. Kevin was great with communicating and resolving the problem without out of on. Found the problem and it was covered by a warranty which was great. Kevin was great with communicating and resolving the problem without out of pocket cost to me. More
by Scott Morgan
Employees Worked With
September 25, 2026
Timely, thorough, expedient & fair pricing. Nice lobby too Convenient location, good inventory, and able to discern service needs with just key fob Nice lobby too Convenient location, good inventory, and able to discern service needs with just key fob More
by TAMWALKER
Employees Worked With
Matthew
September 23, 2026
Dealership was clean, professional looking and well laid out. Salesperson was knowledgeable, helpful and low pressure. Overall sales process was thorough and efficient. out. Salesperson was knowledgeable, helpful and low pressure. Overall sales process was thorough and efficient. More
by jimr465
September 22, 2026
I have been a long time customer of this dealership and have always had a positive experience. have always had a positive experience. More
by SADALESSANDRO1977
September 22, 2026
Nothing bad to say . He was very responsive and communicative in the process of getting my car repaired He was very responsive and communicative in the process of getting my car repaired More
by kzajo
Employees Worked With
September 22, 2026
Got my car in and serviced promptly and as cost effective as possible, Thank you! as possible, Thank you! More
by GRIFLEEANN
Employees Worked With
September 19, 2026
Excellent We continue to have great experiences with the staff at BMW of Westlake and will continue to recommend them to others staff at BMW of Westlake and will continue to recommend them to others More
by MARSVINCE
September 19, 2026
Matt was excellent like always, professional and polite. Waiting time was reasonable. Recommended for your bimmer!. Waiting time was reasonable. Recommended for your bimmer!. More
by Dan
Employees Worked With
