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BMW of Westlake

Westlake, OH

4.8
5,248 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 5,248 reviews

July 11, 2025

This is my 25th year of driving an X5, service has always been fast, professional and friendly. The waiting area is clean and comfortable, sales is just the start service makes the dealership More

by Bernie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keven Wagner
Jul 13, 2025 -

BMW of Westlake responded

Bernie, it's experiences like yours that really keep us motivated!

July 10, 2025

Everything was fine with the service. Dealer staff was helpful and friendly. Service area is clean. More

by BALLA.M.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

July 10, 2025

Mathew and the staff treated very nice I took my car to them they worked me in even I didn’t have an appointment More

by Bobby.alzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

BMW of Westlake responded

Bobby, thank you so much for the positive review!

July 09, 2025

I did not deal with Jared I dealt with Ken. Our dealings were with Ken and he was great. More

by JOHNDALEXANDROVIC
Recommend Dealer
Yes
Employees Worked With
Jared Jeschelnig
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Jeschelnig
Jul 11, 2025 -

BMW of Westlake responded

John, thank you so much for the positive review!

July 08, 2025

Kevin in service did an excellent job explaining my repair issues and made sure I had transportation/loaner vehicle. More

by frankscialdone
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (Service)
Jul 10, 2025 -

BMW of Westlake responded

Hi Frank, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 08, 2025

I had a great experience, Ken did an excellent job, very happy and excited about the new car. More

by bkovaci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

July 07, 2025

Cory did a great job handling all of my needs in regards to getting my car repaired More

by Rlzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

One of the best dealer experiences we have ever had . quick detailed and with our time in mind. More

by dddad777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

July 04, 2025

West lake did what they said they would do. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. More

by HAPBOB03
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 04, 2025

Friendly helpful professional nothing else to say. Will go back happy with results. I don't like this question More

by PUDDN5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

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