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BMW of Westlake
Westlake, OH
5,248 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,248 reviews
July 11, 2025
This is my 25th year of driving an X5, service has always been fast, professional and friendly. The waiting area is clean and comfortable, sales is just the start service makes the dealership been fast, professional and friendly. The waiting area is clean and comfortable, sales is just the start service makes the dealership More
by Bernie B
Employees Worked With
Keven Wagner
July 10, 2025
Everything was fine with the service. Dealer staff was helpful and friendly. Service area is clean. Dealer staff was helpful and friendly. Service area is clean. More
by BALLA.M.C
Verified CustomerEmployees Worked With
July 10, 2025
Mathew and the staff treated very nice I took my car to them they worked me in even I didn’t have an appointment them they worked me in even I didn’t have an appointment More
by Bobby.alzer
Employees Worked With
July 09, 2025
I did not deal with Jared I dealt with Ken. Our dealings were with Ken and he was great. Our dealings were with Ken and he was great. More
by JOHNDALEXANDROVIC
July 08, 2025
Kevin in service did an excellent job explaining my repair issues and made sure I had transportation/loaner vehicle. repair issues and made sure I had transportation/loaner vehicle. More
by frankscialdone
July 07, 2025
Cory did a great job handling all of my needs in regards to getting my car repaired to getting my car repaired More
by Rlzink
Employees Worked With
July 06, 2025
One of the best dealer experiences we have ever had . quick detailed and with our time in mind. quick detailed and with our time in mind. More
by dddad777
July 04, 2025
West lake did what they said they would do. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. The car was well prepared for sale . Maintenance is up to date before I purchased. Including new tires. Would buy from them again. More
by HAPBOB03
July 04, 2025
Friendly helpful professional nothing else to say. Will go back happy with results. I don't like this question Will go back happy with results. I don't like this question More
by PUDDN5050
Employees Worked With
