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BMW of Westlake

Westlake, OH

4.8
4,628 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,628 reviews

December 29, 2023

I was a walk-in needing a key fob battery, intake person serviced the request in less than 15 minutes More

by kevinjakubec49
Recommend Dealer
Yes
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 29, 2023

I excellent ,responsive service! Brittaney handles everything so well! Work done well, on time as promised More

by ABUZEUS
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the amazing review!

December 28, 2023

Very positive. John Caruso in sales is a pleasure to work with, and Andrew and Brittany in service were attentive to my damaged vehicle and kept me fully informed a More

by COLLIN71
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Caruso
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

December 27, 2023

Good service fixed issue friendly and timely Follow-up survey is a bit annoying and intrusive More

by pjwinzig
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the amazing review!

December 27, 2023

Positive. Welcoming. No No No No No No No No No No No No No More

by Steve
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 27, 2023

Efficient and friendly! Easy to work with, amendable to my budget and time. Family friendly. More

by AJPOWELL87
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 27, 2023

My experience was very pleasant. Staff was friendly and the amenities were nice while I waited for my car More

by COURTNEY.MADUIKE
Recommend Dealer
Yes
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

December 27, 2023

Very simple process. No pressure. I would recommend this dealership to my family and friends. More

by Tlaguardia
Recommend Dealer
Yes
Employees Worked With
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Redden
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the positive review!

December 27, 2023

Hi Everything went smooth. The service rep was very thorough and detailed. The service was great. More

by TRUSS606
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

December 27, 2023

Awesome They're always very courteous, responsive, and consistent Adam Moon is an excellent leader! You should get a raise More

by fkoury
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

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