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BMW of Westlake
Westlake, OH
4,626 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,626 reviews
December 23, 2023
Service was excellent and good communication throughout! Cory kept me up to date on my vehicle and was polished, professional and knowledgeable! Cory kept me up to date on my vehicle and was polished, professional and knowledgeable! More
by Frances.pleska
Employees Worked With
December 22, 2023
John helped me with two purchases, most recently last week. He knows his cars. He has paid attention to my requirements and been most helpful in putting me in a car that meets them. He responds promp week. He knows his cars. He has paid attention to my requirements and been most helpful in putting me in a car that meets them. He responds promptly to calls. Instead of finding obstacles in the way of getting a car that matches my objectives, he has removed them. More
by COLLIN71
December 22, 2023
Kelly is incredible! She over excels herself trying to help her costumers as much as she can. Not only she is helpful with BMW deals, but she also concerned with the best She over excels herself trying to help her costumers as much as she can. Not only she is helpful with BMW deals, but she also concerned with the best experience for the clients. She even helped me in a completely personal situation that she wouldn’t have to be concerned, but she made a major difference and I am really grateful for that! I would strongly recommend her if you want a good BMW deal! Thx a lot Kelly!!! More
by Luis Dallan
Verified CustomerDecember 20, 2023
Excellent service, made everything easy. Paperwork and pickup were easy. Sales team also assigned with putting new plates on the vehicle Paperwork and pickup were easy. Sales team also assigned with putting new plates on the vehicle More
by mmarshallesq
December 20, 2023
I was not in town when the car was brought in but my past experience was good experience was good More
by WENDYKIEDING1
December 20, 2023
Friendly and welcoming Nez was great to work with. Was able to make my purchase easy with no hassle. Was able to make my purchase easy with no hassle. More
by Mar mar
December 20, 2023
The waiting room is very comfortable. The staff makes you feel welcome. The service was timely and great. The staff makes you feel welcome. The service was timely and great. More
by WALTER.M.DUVAL
December 19, 2023
Getting worse and cheap Not agree with charging 2% on credit card F u Fu credit card F u Fu More
by AXON1965
December 19, 2023
Absolutely wonderful purchasing experience with this dealership! Kelly was attentive to all of my family's wants and needs with a new car purchase and went above and beyond in her assistance during the dealership! Kelly was attentive to all of my family's wants and needs with a new car purchase and went above and beyond in her assistance during the process! I'd recommend this dealership to anyone looking for a quality made, luxury vehicle! More
by ajszwed
Employees Worked With
