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1,991 Reviews of BMW of Westlake - Service Center
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May 10, 2025
Excellent customer service and quick service turnaround time. Cory was very good at communicating and responding to my messages. time. Cory was very good at communicating and responding to my messages. More
by AMANDAMBRICKER
May 09, 2025
Kevin my service adviser was friendly and knowledgeable. The work was completed on time and was explained in full. A safety check revealed several items of concern for a future appointment. Final bill was a The work was completed on time and was explained in full. A safety check revealed several items of concern for a future appointment. Final bill was as promised. More
by PRHARVEY
Verified CustomerEmployees Worked With
Kevin
May 06, 2025
Always a pleasant one. Keep up the good work. Professional, helpful. I missed seeing the woman o normally work with. She must have been off Keep up the good work. Professional, helpful. I missed seeing the woman o normally work with. She must have been off More
by LLBRATTAIN
Employees Worked With
Matthew
May 06, 2025
Hands down Brittany Quick is the best. She is attentive and professional and honestly the reason we go to Westlake BMW?? She is attentive and professional and honestly the reason we go to Westlake BMW?? More
by LLBRATTAIN
May 05, 2025
Cory was fantastic. He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your or He took the time to understand the situation and found a great timely solution. He kept us informed throughout the process. He is an asset to your organization. Thank you More
by Tom D
Employees Worked With
May 04, 2025
Matthew usually seems to be the person to help me in the service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! T service department. He Is always super nice. He lets me know the recommended services without making me feel pressured. I appreciate that greatly! The dealership is always clean More
by Vanessa E.
Employees Worked With
Other Employees :
The service checkout girl, 5 stars!
May 03, 2025
Great Although the service took longer than expected, the communication was great and they even delivered my car to me as I was unable to pick it up communication was great and they even delivered my car to me as I was unable to pick it up More
by wapugh1129
May 03, 2025
Everyone is friendly and helpful. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. Service was quick. Dealership is clean and has electrical access to charge devices while you wait. More
by mariagteska
Employees Worked With
May 02, 2025
Too expensive but Cory takes care of me so I'll keep coming back. Cory takes care of me. coming back. Cory takes care of me. More
by GOODELLE
