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2,124 Reviews of BMW of Westlake - Service Center
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September 12, 2025
Service at BMW Westlake is completed professionally and in a timely manner. Online payment is fast and easy. in a timely manner. Online payment is fast and easy. More
by ANDREW.SCOTT.MARTIN
Verified CustomerEmployees Worked With
September 12, 2025
Brittaney was amazing. Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any other BMW dealer. Whatever she gets paid, increase it. More
by Sasha Klim
Employees Worked With
September 09, 2025
Cory provided excellent customer service and repairs were done in a timely manner. Overall wonderful service! done in a timely manner. Overall wonderful service! More
by Monica
September 08, 2025
I had initially brought my car in for an oil change because the dealership (Toledo) from which I had purchased the car was not able to get me in soon enough. That visit was enough for me to switch to W because the dealership (Toledo) from which I had purchased the car was not able to get me in soon enough. That visit was enough for me to switch to Westlake as my primary service center. Brittaney was very thorough and took time to explain my warranty to me as well as other things the initial dealer did not. I’ve brought my car in three times now, all of my expectations were not only met but exceeded. Brittaney is very easy to work with and has gone out of her way to see that my vehicle is well taken care of. The level of attention that she shows my vehicle is as if it were her car. Her charming and pleasant demeanor makes it not just easier, but enjoyable to bring my car in for service. More
by SKOACHWAY89
September 06, 2025
BMW Westlake are very easy to deal with and give great service and always respectful service and always respectful More
by ASNOWDEN0
September 05, 2025
Addressed all issues quickly and pointed out a few items that will need attention. Always pleased dealing here. that will need attention. Always pleased dealing here. More
by Gypsy
Employees Worked With
September 05, 2025
very happy that sales person could fix minor problem that service department could not fix service department could not fix More
by TNR31
Employees Worked With
September 05, 2025
Our service advisor, Matt, is very conscientious and is careful to assure that all of our needs are met. The technician who worked on our vehicles was very thorough and professional. careful to assure that all of our needs are met. The technician who worked on our vehicles was very thorough and professional. More
by jpkoch1128
Employees Worked With
September 05, 2025
Great customer service, attention to detail and time efficient. Would recommend to my friends and family. efficient. Would recommend to my friends and family. More
by SRAY2730
Employees Worked With
September 04, 2025
Great team. Reliable and a pleasure to work with. Its been the best BMW dealership I've worked with. Reliable and a pleasure to work with. Its been the best BMW dealership I've worked with. More
by christophersoren
