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BMW of Westlake - Service Center

Westlake, OH

4.7
2,000 Reviews

2,000 Reviews of BMW of Westlake - Service Center

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October 15, 2022

I was able to place my order virtually, it was easy, because of the people. More

by thepremji
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nez Faraj
Oct 17, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 15, 2022

I already wrote a review. I’ve been very pleased with both the sales personnel and service. More

by COLLIN71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

BMW of Westlake responded

Thanks for the great review!

October 15, 2022

The service department and care of my car was great would always recommend them to anyone More

by BBERANS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 13, 2022

Friendly, courteous, and efficient service. Service was completed when promised. Everything was as promised. Nate was exceptional. More

by JSLUPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Oct 13, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 13, 2022

Cory is a great help! Really appreciate him! Very knowledgeable too. I will be back. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

BMW of Westlake responded

We appreciate the great review about Cory!

October 11, 2022

Brittany is great. Dealership always gets us in quickly. Work is well done. Thank you More

by PAULBEDOCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

October 10, 2022

As usual, all requested work was completed on a timely basis. It’s always a pleasure working with the sales and service staff at the dealership. More

by Ed Botos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 10, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

October 08, 2022

Corey, thanks for being so kind and helpful when it one’s to taking care of my car. I appreciate your insights and time! More

by formal.slender-0j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Westlake responded

Thank you for the awesome review about Cory!

October 08, 2022

Brought in our 2001 z3 for radio code reset since battery was replaced and could not get it done and was told no parts are available so go aftermarket. Disappointing. More

by MANNY29
Recommend Dealer
No
Employees Worked With
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Westlake responded

We're sorry the parts aren't available at this time. We're experiencing many issues with this across the board.

October 05, 2022

Jim and Brittany were amazing as always. Would recommend to anyone that wants great service. More

by ferasassad99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Oct 05, 2022 -

BMW of Westlake responded

Thanks for the awesome feedback about Jim and Brittaney!

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