BMW of Westlake - Service Center

Nate did a great job! He had me in and out in the time he said and fixed my issues. He also followed up a couple days later! said and fixed my issues. He also followed up a couple days later! More

All great. Process was smooth but getting parts took a long time long time More

Very pleased with Jim and the timely service and the cashier was very nice cashier was very nice More

Brittaney was very helpful, knowledgeable and provided a rental while my car had service completed. rental while my car had service completed. More

Great service and professionalism. Very happy with the service and overall experience. I’ve purchased three BMWs at this dealership and will continue to do so. service and overall experience. I’ve purchased three BMWs at this dealership and will continue to do so. More

Very efficient service- very pleased with the visit. Total visit costs less than the original quote and took about half as long as I expected. Total visit costs less than the original quote and took about half as long as I expected. More

The service staff are friendly and caring. They take the time to explain what is wrong with the car and what the fix is. They are respectful. time to explain what is wrong with the car and what the fix is. They are respectful. More

Nate is great! Friendly and explains what happens to your car! The car is clean and washed when I get back in. Very important to the customer! your car! The car is clean and washed when I get back in. Very important to the customer! More

The service was very good. It always is. However, the loaner car was filthy inside and out. There was dog hair inside the car on practically every surface. This is the first, and hopefully the last, time loaner car was filthy inside and out. There was dog hair inside the car on practically every surface. This is the first, and hopefully the last, time we received a car in this condition. More

Jim in the service department is by far the best representative I’ve ever worked with in the auto industry. He is primarily why I am so loyal to the brand and this particular dealership. representative I’ve ever worked with in the auto industry. He is primarily why I am so loyal to the brand and this particular dealership. More