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BMW of Westlake - Service Center

Westlake, OH

4.7
2,050 Reviews

2,050 Reviews of BMW of Westlake - Service Center

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March 20, 2025

Service schedule was on time and Cory was efficient but I wish I would have known that main technicians were not there so I would not have to bring my car back and pay another service charge but nice dealers More

by WITNESSKATHLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 20, 2025

Excellent customer service as always . Brittaney and the service staff are always efficient and effective. More

by DRCOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Your satisfaction is our top priority.

March 20, 2025

Corey is top notch for service! He helped me when I was in a real jam. More

by STACEYMINIUM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Stacey, we are so pleased you enjoyed your visit to BMW of Westlake!

March 20, 2025

Honest, quick response, great costumer service. friendly staff. kept all the information up to date and notified me quickly of any changes. More

by DARBYINBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Hi Darby, we are very happy to have provided you with such a positive experience!

March 18, 2025

Excellent service and service. They are very professional and friendly in addition to knowledgeable. I would strongly recommend More

by JPANUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 13, 2025

x x x x x x x x x x x x x x x More

by xxx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Thank you for the high star rating!

March 13, 2025

Great service performed on time! ! Easy to make the exact appointment I needed! I’ll return for future service!! More

by jackgaudry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

BMW of Westlake responded

Jack, thank you so much for the positive review!

March 11, 2025

Ver y good communication on the part of everyone at the dealership and will continue to go back. More

by brady.sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

BMW of Westlake responded

Brady, thank you for the high star rating!

March 10, 2025

Matthew did a great job explaining the required and recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. More

by s14mohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Cory was responsive and kept me updated on my car. Thank you for the great service. More

by PATRICK.LOUGHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Westlake responded

Hi Patrick, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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