BMW of Westlake - Service Center

I have my car serviced here. It took two trips to fix my car. The service tech missed tightening a bolt on my anti-freeze pump. It took two trips to fix my car. The service tech missed tightening a bolt on my anti-freeze pump. More

Brittaney was great. She made sure that all of my needs were met. She is pleasant to work with. She made sure that all of my needs were met. She is pleasant to work with. More

Fast, efficient, and friendly. Extremely professional. Matt kept me informed as time went on. Repaired and completed as promised. Extremely professional. Matt kept me informed as time went on. Repaired and completed as promised. More

Great job of keeping me informed of progress with my vehicle . As a first time customer was very impressed! vehicle . As a first time customer was very impressed! More

Matthew, Andrew, and Corey have been excellent. I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professiona I have had multiple flat tires. They have been able to take my car the same day that I called to replace the tire. They are all pleasant, professional, reliable and just nice. Nez is fabulous. I wish I had a few Nez’s to work with my company. He is professional, pleasant and knowledgeable about which car to purchase. More

Very good service and good service attitude Very careful introduction Very patient The price is very good introduction Very patient The price is very good More

Clean. Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! Nice staff. Payment was quick and easy. Big selection of specialty vehicles. BMW for the win! More

Corey was wonderful. He communicated everything that was needed on the car, and guided me through the entire repair. He communicated everything that was needed on the car, and guided me through the entire repair. More

Very professional outfit. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. Great waiting area. Clear setting of expectations that match the final outcome. Of course, pricier than other options.. More

I had an unexpected issue that with the amazing help from service advisor Matt Poveoznik was able to be resolved with a battery replacement that they did for me while we waited. I was very appreciative and f service advisor Matt Poveoznik was able to be resolved with a battery replacement that they did for me while we waited. I was very appreciative and feel grateful that they were able to take care of it and resolve the use so quickly! I feel that Matt was instrumental in making this happen and kept us updated! More