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2,042 Reviews of BMW of Westlake - Service Center
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December 12, 2024
Matt helped me navigate replacing a damaged tire. He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the He was very professional, explained options and followed up promptly. Very satisfied with him and everyone at the dealership who helped resolve the issue More
by rjb7
Employees Worked With
December 11, 2024
I take my 7 series to BMW of Westlake because they are friendly and courteous. Good place to hang out and work while service is being done friendly and courteous. Good place to hang out and work while service is being done More
by SEAN.OREILLY
Verified CustomerDecember 11, 2024
Some angry ppl in waiting complaints about pricing of repairs. My bill free under warranty repairs. My bill free under warranty More
by SALLYTOMCO
Employees Worked With
December 11, 2024
Great service. Andrew was courteous and very helpful and all work was done quickly and thoroughly. Andrew was courteous and very helpful and all work was done quickly and thoroughly. More
by S1freemen
Employees Worked With
December 11, 2024
BMW of Westlake always does a great job. They are honest, quick and accommodate my schedule. They are honest, quick and accommodate my schedule. More
by MARYANN828
December 10, 2024
The video that was taken to let me know what they’re working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! working on was a great way to keep me updated. Andrew was great to work with. I was in and out in a timely manner. Thank you bmw!!! More
by DINA4
Employees Worked With
December 10, 2024
"Exceptional service, seamless process, knowledgeable staff, and unmatched quality – a truly satisfying experience!" Best service staff, and unmatched quality – a truly satisfying experience!" Best service More
by MAHESHEEMA
Employees Worked With
December 09, 2024
1.5 hour est wait. Waited over 3 hours without an update on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him on what was happening. Agent made me wait until he received a call back from the buyer (prepurchase inspection) with the payment. I had to ask him to let me leave and use me as a backup for payment. More
by SNYD77
Employees Worked With
December 08, 2024
The Service department is friendly and helpful. l and always answers my questions. I would recommend this dealership. l and always answers my questions. I would recommend this dealership. More
by Jacquie1980
Employees Worked With
December 08, 2024
I have experience noting but excellent service at BMW Westlake since I have been going there. Westlake since I have been going there. More
by CPRUSAK717
