BMW of Westlake - Service Center

I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my car has been effective. All your employees are very professional. Thank you. More

Well organized, efficient, very nice physical plant-appointment process was a breeze and the work was done quickly. plant-appointment process was a breeze and the work was done quickly. More

I’ve been to BMW Westlake a handful of time so far now and I have always been thoroughly impressed at the kind customer service experience. and I have always been thoroughly impressed at the kind customer service experience. More

Cory is a wonderful service dept host. He is always very kind! Thank you always! He is always very kind! Thank you always! More

Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previous repair, after figuring the real reason through a process of elimination etc . Brittany took charge of all aspects of this last repair and getting the refund approved and the communication herself. John on board . Special thanks as well to Andrew and Corey . Thank you Brittany . More

Everyone was very nice professional. The car was timely. Repaired all communications were also timely. The car was timely. Repaired all communications were also timely. More

People at Westlake BMW are very courteous, knowledgeable and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that and helpful. Sometimes they go out of their way to take care of me even without an appointment. I can’t ask for any more than that More

Gave me a loaner with gas tank on empty. When I told Andrew, he didn’t seem to care. When I told Andrew, he didn’t seem to care. More

Quick service for installing snow tires. They changed appt time to fit my schedule. Thanks They changed appt time to fit my schedule. Thanks More

Fast, honest service - I like the video they send with preliminary findings. Price of some services even went down this year! preliminary findings. Price of some services even went down this year! More