BMW of Westlake - Service Center

Staff always knowledgeable, friendly, helpful and get job done on time. I would highly recommend dealership. done on time. I would highly recommend dealership. More

Corey has helped me through a very frustrating process. He has tracked where my parts are and finding out why the KG collision center is taking too much time. I appreciate his kindness and helpfulness th He has tracked where my parts are and finding out why the KG collision center is taking too much time. I appreciate his kindness and helpfulness throughout this process. More

Very professional and keep me updated when my car was expected to take a few extra days to service. expected to take a few extra days to service. More

Great service, professional, timely, responsive to needs, car was ready when promised and was washed. car was ready when promised and was washed. More

Everyone was great. They got me in and out quickly and made sure I had a way to get back to pick up my car. They got me in and out quickly and made sure I had a way to get back to pick up my car. More

I was very unpleased with the service they didn't do exactly what I told them and I still have the same problem. Not only that I still got the check engine light on that never went off it was supposed t exactly what I told them and I still have the same problem. Not only that I still got the check engine light on that never went off it was supposed to fix that the brake service light still on everything's what it is without brought it in to get it fixed I pay over $3,000 for them to do the job and they didn't even do nothing correctly I was so displeased with the service I was so upset I wanted to bring it back the next day but I didn't have another vehicle so I just continue to drive it and never brought it back forgot about it but since your email me now to give that rating I wanted to let you know how I really felt I was very disappointed More

Service manager is very customer service oriented. Follows up on inquiries quickly and is very customer service friendly. Follows up on inquiries quickly and is very customer service friendly. More

The service area is always very accommodating, friendly, and lives up to their promises. Pleasure to do business there. and lives up to their promises. Pleasure to do business there. More

Did a very quick maintenance which helped me out. Did a very good professional job Did a very good professional job More

Brittaney displayed outstanding customer service from the time I dropped my car off until I picked it up! time I dropped my car off until I picked it up! More