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BMW of Westlake - Service Center

Westlake, OH

4.7
1,988 Reviews

1,988 Reviews of BMW of Westlake - Service Center

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December 29, 2023

I excellent ,responsive service! Brittaney handles everything so well! Work done well, on time as promised More

by ABUZEUS
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the amazing review!

December 29, 2023

I was a walk-in needing a key fob battery, intake person serviced the request in less than 15 minutes More

by kevinjakubec49
Recommend Dealer
Yes
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 29, 2023

Fast and easy My experience was fast and easy. My experience was fast and easy. My oil change was quick. More

by ROMAN.KYLIE
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 29, 2023

I had an excellent experience at Westlake BMW. Everyone was very accommodating I have going there for all my BMW needs More

by WEBBER.JOAN23
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the positive review!

December 29, 2023

got me in early, listened to my concerns, communicated the results and resolved quickly a dealership i can trust More

by Lildude813
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the positive review!

December 27, 2023

Positive. Welcoming. No No No No No No No No No No No No No More

by Steve
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 27, 2023

My experience was very pleasant. Staff was friendly and the amenities were nice while I waited for my car More

by COURTNEY.MADUIKE
Recommend Dealer
Yes
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

December 27, 2023

Awesome They're always very courteous, responsive, and consistent Adam Moon is an excellent leader! You should get a raise More

by fkoury
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 27, 2023

Efficient and friendly! Easy to work with, amendable to my budget and time. Family friendly. More

by AJPOWELL87
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the great review!

December 27, 2023

Good service fixed issue friendly and timely Follow-up survey is a bit annoying and intrusive More

by pjwinzig
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 02, 2024 -

BMW of Westlake responded

Thanks for the amazing review!

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