BMW of Westlake - Service Center

The team work was excellent. They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flaw They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flawlessly and kept me informed at all points. Finally, Cory was able to give me a loaner toward the end of the 8 days job, Thank you. Dr. José Urrutia. More

I have always had a good experience there. Timely and thorough service. Nez Faraj is an absolute professional. Timely and thorough service. Nez Faraj is an absolute professional. More

Good waiting area. Good service. Feel comfortable. Overall better than my local BMW dealer whom I don’t trust. Good service. Feel comfortable. Overall better than my local BMW dealer whom I don’t trust. More

Service specialists were very friendly and helpful. I did not have to wait long. The first maintenance I had performed, I received a video text from the tech and also a complete breakdown of the stat I did not have to wait long. The first maintenance I had performed, I received a video text from the tech and also a complete breakdown of the status of the components of my vehicle (tire tread life, brake pad life etc.). This visit I did not receive either. More

Perfect service. Everything went by smoothly and as Brit Quick as it gets. Thank you. Everything went by smoothly and as Brit Quick as it gets. Thank you. More

Can't say enough praise about Brittany and her always willing to go above and beyond whenever there is a service need for my vehicle. willing to go above and beyond whenever there is a service need for my vehicle. More

Service Department did a professional job communicating and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addres and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addressed. The different individuals in the service department I communicated with were very helpful as well. Thank you BMW WESTLAKE SERVICE DEPT More

Very clean well run and accommodating. They always give 100% effort to meet my needs. They always give 100% effort to meet my needs. More

The service department was very good overall. I like the touch of them adding a video showing the state of the tires. I like the touch of them adding a video showing the state of the tires. More

Westlake BMW always delivers attentive customer service. Knowledgeable technicians and customer service professionals. A trustworthy team. Knowledgeable technicians and customer service professionals. A trustworthy team. More