BMW of Westlake - Service Center

Always gives a complete explanation of their work that was done or needs to be done in the future was done or needs to be done in the future More

Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More

Brittaney is incredibly helpful, knowledgeable and goes above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. More

Cory is a pleasure to work with. He got me answers to all my questions. Looking forward to working with him in the future. He got me answers to all my questions. Looking forward to working with him in the future. More

The service is always amazing. They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is v They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is very customer service oriented, and I appreciate her assistance and knowledge. More

Promptly took my vehicle in before my appointment time slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! More

All went well. I appreciated the same day attention to the problem with my car. I appreciated the same day attention to the problem with my car. More

Enjoyed the professionalism. !... Enjoyed the quick service and enjoyed the overall experience. Thank you very much..!. !... Enjoyed the quick service and enjoyed the overall experience. Thank you very much..!. More

I continue to be impressed with BMW of Westlake. They take very good care of their customers. I made the mistake of scheduling service with another BMW dealership because it was closer and they canc They take very good care of their customers. I made the mistake of scheduling service with another BMW dealership because it was closer and they canceled my appointment at the last minute. BMW Westlake was happy to squeeze me in that day without a prior appointment. They treated me and my vehicle well. I bought my vehicle there and will certainly be returning there for additional purchases and for service. Top-notch organization. More

They did an excellent job of getting my car in and out quickly. Also provided me with a discount quickly. Also provided me with a discount More