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2,003 Reviews of BMW of Westlake - Service Center
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March 02, 2023
Only a scheduled oil change but pleasant quick (no pun intended) and efficient as usual. intended) and efficient as usual. More
by Ray Z
March 01, 2023
Something happened to the starter battery on my car and the dealership was able to get me in the same day. I have a newborn that I had to bring with me and the service people did everything in their power the dealership was able to get me in the same day. I have a newborn that I had to bring with me and the service people did everything in their power to get to my vehicle quickly and efficiently. While I waited, I had comfy chairs to sit in and got to watch the food network! It was actually more relaxing than anticipated and everyone was accommodating and friendly! More
by Erica V.
Employees Worked With
Other Employees :
The woman working the payment desk on Monday was wonderful and lovely to talk to! , Jim Strunk
Verified CustomerFebruary 24, 2023
Made every effort to make my visit painless. The requirements for this review are not painless! The requirements for this review are not painless! More
by C.DEIBEL
Employees Worked With
February 24, 2023
Everyone was so kind and helpful. Service department very helpful. Having work done in lieu of trading it in as I love my car. Service department very helpful. Having work done in lieu of trading it in as I love my car. More
by MKGALLAGHER0
Employees Worked With
February 23, 2023
Attentive and quick explained everything and got done in a timely manner and car washed a timely manner and car washed More
by MDAROGERS
Employees Worked With
February 21, 2023
Always outstanding customer service. I usually get a video when my oil is changed but didn’t receive this time. I usually get a video when my oil is changed but didn’t receive this time. More
by MAGARET.COLON68
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
February 20, 2023
Excellence in both sales and service. Friendly attentive staff, especially Brittaney in service. I would highly recommend this dealership Friendly attentive staff, especially Brittaney in service. I would highly recommend this dealership More
by jal0
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb
February 19, 2023
Came in at 7:30 for a 9 o’clock appointment for battery change out by 9:00 …what more to be said? change out by 9:00 …what more to be said? More
by HHAGINS
February 18, 2023
Britney was amazing! Her service was excellent! Prior visits for service was not good, but Britney and the level service I received has changed my view on service at Wes Her service was excellent! Prior visits for service was not good, but Britney and the level service I received has changed my view on service at Westlake. More
by LORIPOLAKOFF
Employees Worked With
