BMW of Westlake - Service Center

Everyone is always very nice and keep me updated on the status of my car. status of my car. More

I was very happy with whole process. Very friendly staff! Super informative and the waiting area is very comfortable Very friendly staff! Super informative and the waiting area is very comfortable More

My only disappointment was how long they had my vehicle, a week and no loaner. This never happened to me at a BMW dealership before. My car seems to be running fine though. a week and no loaner. This never happened to me at a BMW dealership before. My car seems to be running fine though. More

I feel very fortunate to have such a great BMW service department in my city. I first took my car there for convenience, but I now continue to take it there because of the great customer care and outstand department in my city. I first took my car there for convenience, but I now continue to take it there because of the great customer care and outstanding service. More

Excellent service (as always) great communication. After I left, I noticed an issue with the electronic locks and starter. I went back and made another appointment to have it checked. I don't know wh After I left, I noticed an issue with the electronic locks and starter. I went back and made another appointment to have it checked. I don't know why it wasn't checked and discovered prior to leaving.... More

They always help me with a smile on their face and guide me in the right direction me in the right direction More

Brittney and Carl provided excellent service for us at this dealership, and are a credit to their profession and to this BMW Dealership. this dealership, and are a credit to their profession and to this BMW Dealership. More

Can't say enough good things about Brittaney and the service team. She always goes out of her way to make sure my car is maintained to perform at its peak. I would highly recommend her and the team to a service team. She always goes out of her way to make sure my car is maintained to perform at its peak. I would highly recommend her and the team to all looking. More

I never had any service problems at this dealer. They are courteous and helpful always. They are courteous and helpful always. More

Westlake BMW was great right from the call to schedule. Jim was very helpful and informative during my time in the service department. The service was performed in a timely manner. Jim was very helpful and informative during my time in the service department. The service was performed in a timely manner. More