Back

Baker Nissan

Houston, TX

4.8
1,801 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,801 reviews

October 05, 2026

Joel is the best and Nissan baker was so unstand they gave me the best deal I am so happy and I appreciate everything you all did for thank you will be referred you'll to anyone that looking for More

by ssue1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Joel and our team at Nissan Baker provided you with a great experience. Your satisfaction means the world to us, and we appreciate your referrals. Enjoy your new car, and we look forward to serving you again!

October 05, 2026

Baker Nissan takes great care of my 2024 Rogue. The service department is always helpful and courteous. You’re in good hands with Baker Nissan. More

by ANFONTENOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our service department has provided you with excellent care for your 2024 Rogue. Your satisfaction is our top priority, and we look forward to continuing to serve you. You're always in good hands with us!

October 04, 2026

Tony Gutierrez was great to work with. The service was for the initial new vehicle maintence. There was also a small issue with a piece of weather stripping. He answered all my question More

by DAVID.BE385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Tony provided excellent service and addressed your concerns. Our team is dedicated to ensuring every detail is taken care of. We appreciate your feedback and look forward to serving you again!

October 04, 2026

Very good customer service from every department, very good experience for my family! Thank you! More

by seckenrode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your family had a great experience with our team. Providing excellent customer service is our top priority, and your kind words motivate us to keep up the good work. We look forward to welcoming you back soon!

October 03, 2026

Great dealership and great service. Rolando is always genuine and provides excellent customer service when we come to the shop. More

by DONJUAYMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Rolando provided you with excellent service. Our team is dedicated to ensuring a great experience for all our customers. We look forward to seeing you again soon!

October 03, 2026

Najee is the best. I don’t deal with anyone else. He always makes sure you’re taken care of. Most importantly, he keeps you updated about your vehicle. More

by achristopher1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

achristopher1988 responded

I have no complaints about Baker Nissan. I’m from Louisiana, and since I moved here, I’ve been dealing with the dealer and Najee since the beginning.

October 03, 2026

The wait when drop my car off was longer than I expected but was greeted, fast service once the car was dropped off. I would recommend this service center to anyone in the Cypress area. More

by GUERRIKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for the wait during drop-off but are glad to hear you received fast service afterward. We appreciate your recommendation and look forward to serving you again in the future.

October 03, 2026

I was please and satisfied with the service that received the second time around thanks More

by along2years
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us on your second visit. Your satisfaction is our top priority, and we look forward to serving you again soon!

October 03, 2026

I will NOT ever be returning to Baker Nissan the lady service advisor who was helping me very rudely told me that they couldn’t rotate my tires when my truck was in their getting a oil change cause one o More

by RHELD357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Murillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Robert, We sincerely apologize for your experience at Baker Nissan. Your feedback is important, and I will address this with our service team to ensure better communication in the future. We value your business when looking at your history on your prior visit the MPI sent to your phone did have the issue with the lug nuts mentioned and replacement was recommended but not approved we do our best to be proactive on a potential future issue we hope you understand and will still return for service

October 02, 2026

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 — KASEY IS DANGEROUS. 😂 Let me start by saying I CAME IN FOR AN OIL CHANGE. AN. OIL. CHANGE. 😭 I had absolutely ZERO plans to buy a new car. I was minding my bu More

by ABrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Thank you for your incredible review! We're thrilled to hear about your experience with Kasey. It's amazing how he can turn an oil change into a new car adventure! We appreciate your kind words and will definitely pass along your feedback to him. We look forward to seeing you again, hopefully for just a tire rotation!