Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,516 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership
View Awards

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,516 reviews

May 31, 2026

Baker Nissan has been my service location now for almost two years. Emmanuel Luna has been my point of contact from the beginning. I find him to be very helpful and easy to work with. He is dedicated to e More

by NEWBURNAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2026 -

Baker Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Emmanuel has been providing you with top-notch service for the past two years. We are lucky to have him as part of our team and will make sure to pass along your kind words. See you at your next service appointment at Baker Nissan!

May 30, 2026

Emmanuel is best the services advisor, always on top is all he dose. I’m very happy with service More

by JASMINKOPLJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Emmanuel has provided you with exceptional service as our advisor. We value your satisfaction and look forward to continue serving you in the future.

May 29, 2026

Everything went according to my expectations. My appointment started on time. My driver for a ride back to my workplace was on time. The actual service was performed in less time than I had antic More

by jawalter6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2026 -

Baker Nissan responded

We are thrilled to hear that you had a positive experience with our company! We strive to provide timely and efficient service for all of our customers. Thank you for choosing us, and we look forward to serving you again in the future!

May 28, 2026

Have been taking my 2021 Nissan Altima for service at Baker Nissan for the last five years. I would not take it any place else. More

by rkaesermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Baker Nissan responded

"Thank you so much for your loyalty, we are always happy to provide exceptional service for your 2021 Nissan Altima. It's been an honor to have you as a valued customer for the past five years!" #BakerNissan #ExceptionalService

May 28, 2026

I love my service advisor. Very professional an informative. I like the dealership also ,always clean an fresh. More

by BARBARA.F.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Baker Nissan responded

Thank you for the glowing review! Our team takes pride in providing top-notch service and maintaining a clean dealership for our valued customers. We truly appreciate your continued support. #customerlove #happycustomers

May 28, 2026

El servicio siempre ha sido bueno. Desde la persona que recibe el carro hasta el asesor. Te informan cómo va el servicio y los reparos que le hacen al vehículo más las recomendaciones More

by REDARROW_90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that you have consistently had a great experience with our service. Our team works hard to keep you informed and provide excellent repairs and recommendations. We look forward to seeing you again!

May 27, 2026

Todo es exelente incluyendo el servicio , precio y atencion .Te dan a conocer el avance en todo momento More

by GGD0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Baker Nissan responded

Thank you for your kind review! We are so happy to hear that you had a great experience with us. Our team takes great pride in providing excellent service, competitive pricing, and keeping our customers informed every step of the way. We appreciate your support and look forward to serving you in the future!

May 27, 2026

It was a great experience at Baker Nissan Cesar made it happen he stayed late to get the deal done!! More

by pm77413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled that Cesar was able to provide you with such exceptional service. We appreciate your business and hope to see you again soon at Baker Nissan! 🚘❤️ #CustomerSatisfaction #GoingTheExtraMile #BakerNissan

May 26, 2026

Recommend getting a Nissan CPO else where. Finance manager is not honest about the certification fee. If you have to pay a certification fee, then the price of the car should be priced as a no More

by NGUYENPV1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles Igiebor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

Baker Nissan responded

Thank you for bringing this to our attention. We apologize for any confusion regarding our CPO certification fee. Our pricing is based on the value and quality of our certified vehicles and we strive for transparency in our pricing. We will speak with our team regarding this matter and take necessary steps to rectify the situation. Thank you for your feedback.

May 24, 2026

Kacey and the Baker team went out their way to ensure I had a fair and pleasant experience. More

by dennholloway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ilham Boughima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and ensuring every experience is both fair and enjoyable. We appreciate your support and hope to see you again soon! #CustomerSatisfaction #GoingAboveAndBeyond

1
2
3
4
...
152