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Baker Nissan
Houston, TX
1,448 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,448 reviews
March 03, 2026
Came into the dealership and met with Drew Slay. Had a great experience with him, showing us and giving us details on the latest Nissan models. He was very patient with us and took time to answer ou Had a great experience with him, showing us and giving us details on the latest Nissan models. He was very patient with us and took time to answer our questions. I will definitely recommend him to my family and friends for their future automobile needs. More
by nyr24
Employees Worked With
March 03, 2026
So let me tell you all the tea about this place! !! Sales consultant Vincent Nwanze Sales manager Axel Sanchez This place had the best customer service I have EVER experienced! They didn’t trea !! Sales consultant Vincent Nwanze Sales manager Axel Sanchez This place had the best customer service I have EVER experienced! They didn’t treat me like a number; instead, they treated me like a longtime customer and friend. I went in not knowing for sure if I would get a car. I looked at cars I could only dream of driving, and I looked at cars that were more in my budget. However, they never once tried to put me in a box! Guess what? I drove out in a 2026 Nissan Kicks! I also paid cash in full. God is good! They were open to negotiation, and we both ended up winning. They got a car off their lot and made a sale, and I got reliable transportation. More
by Jazminfranklin
March 01, 2026
We had a great experience working with Drew and Irma at Baker Nissan. He was incredibly helpful and knowledgeable, taking the time to answer all of our questions and address every concern we had along the Baker Nissan. He was incredibly helpful and knowledgeable, taking the time to answer all of our questions and address every concern we had along the way. Buying a car can sometimes feel overwhelming, yet Drew made the entire process comfortable and stress-free. He is very personable, down-to-earth, and easy to talk to, which made us feel confident and supported throughout the experience. We truly appreciated his patience and honesty. We would highly recommend working with Drew if you’re looking for someone who genuinely cares about helping you find the right vehicle. More
by aguaman1323
February 28, 2026
Drew was a pleasure to work with. He was everything that typical car buying process is not. No nonsense, no pressure. From opening offer to closing deal (more than fair all around) wa He was everything that typical car buying process is not. No nonsense, no pressure. From opening offer to closing deal (more than fair all around) was less than 10 minutes. Best car buying experience I have ever had and will only buy from Drew and Baker Nissan moving forward. More
by timothy.gannon19
February 26, 2026
This was the best experience i have a had with a dealer ship came in with what i wanted sat me down and got to talking and Drew got it all worked out it worked perfectly i appreciate Baker Nissan the custo ship came in with what i wanted sat me down and got to talking and Drew got it all worked out it worked perfectly i appreciate Baker Nissan the customer service was fabulous and I ABSOLUTELY love my new car. More
by sarahbarnes
February 19, 2026
Service dept. needs better management, had service three times, still could not get it right. Lead service advisor, shop foreman, need better customer service ski needs better management, had service three times, still could not get it right. Lead service advisor, shop foreman, need better customer service skills. Could never speak to the service manager, either not in yet (9:00 am), going to a meeting, left phone number, and name, no follow up. Just gave up on the service dept. More
by geo_olivares
Employees Worked With
Emmanual Luna
February 14, 2026
Smooth and easy. Best customer service I’ve had in any dealership 10/10 service Best customer service I’ve had in any dealership 10/10 service More
by Chris.cv.19988
Employees Worked With
February 04, 2026
Outstanding customer service provided by Mr. McNeil! He inquired about what I liked and what I really wanted. He was very patient with me! We walked around with me until I found something I real McNeil! He inquired about what I liked and what I really wanted. He was very patient with me! We walked around with me until I found something I really liked. I walked in at 9:00 and I was done by 12:00! More
by tomikajohnson21
Employees Worked With
January 31, 2026
They took great care of me and my Murano. Explained everything and answered all my questions! Explained everything and answered all my questions! More
by Happy Customer AG
Employees Worked With
January 10, 2026
I love Baker Nissan . I will forever continue to use their services . They always take care of my car in a timely manner. I will forever continue to use their services . They always take care of my car in a timely manner. More
by arleenrobertson1956
Employees Worked With
