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Baker Nissan

Houston, TX

Overview
Employees
Reviews
4.9
1,229 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,229 reviews

February 24, 2024

Very happy to help and made sure all my concerns were addressed and problems solved. More

by lathan1hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee
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Feb 27, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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February 23, 2024

I’ve used Baker Nissan since 2013. Customer service is always excellent. From sales to service. More

by smjohn1165
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Felipe Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Baker Nissan responded

We are so Glad to hear you trust us for all your vehicle needs after 10 years we continue to improve our service thanks to faithful customer like you !

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February 16, 2024

Baker Nissan always goes above and beyond! The service is great and my needs are met everytime . More

by michonnec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashed
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Feb 23, 2024 -

Baker Nissan responded

Thank you for trusting us with your vehicle Najee is one of our top advisors and will continue to take great care of you

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February 09, 2024

The service is always great! Baker Nissan does a great job at making sure you have what you need. Najee is the best ! More

by michonnec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee
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Feb 12, 2024 -

Baker Nissan responded

Thank you for the great review about Najee he is one of our Veteran Advisors and makes sure he gives top notch service to all our customers

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February 08, 2024

I have always received better service here than from the dealership I bought my car from. More

by jwisnieske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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Feb 10, 2024 -

Baker Nissan responded

Thank you for the great review ! We appreciate your business

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February 06, 2024

The oil change was fast and they cleaned my truck so good for me. Another great job by Rogelio and the rest of the service team at Baker Nissan. More

by john hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Espino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Baker Nissan responded

John Hill, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

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February 02, 2024

Muy buena atencion al cliente excelente servicio y buena explicacion al cliente de lo que tu carro nesecita More

by Ricardo.casas.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo pineda
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Feb 04, 2024 -

Baker Nissan responded

Thank you for your great review of our service department !

Helpful
January 30, 2024

The service technician explains to me about my car necessary for repairs clearly.He is kind to give me shuttle ride to Lubby when l need a ride for lunch.When service is over , his checking on car exp More

by strawberry19181
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rolando Murrillo
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Jan 31, 2024 -

Baker Nissan responded

Hi thank you for taking the time to leave a review for us at Baker Nissan North. We're happy we could meet your expectations!

Helpful
January 25, 2024

I am a repeat customer and will always come back. I'm always taken care of when I come here. Terry was a great salesperson. He explained everything in detail and made sure all my questions were answe More

by destinyhudson26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Baker Nissan responded

Hi Destiny, thank you so much for your positive comments about Baker Nissan North!

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January 24, 2024

I appreciate Baker Nissisn my experience is great the service great no problem thanks for everything More

by maryheggar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo,Service
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Jan 26, 2024 -

Baker Nissan responded

Hi Mary, thank you for taking the time to leave a review for us at Baker Nissan North. We're happy we could meet your expectations!

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