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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,477 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,477 reviews

May 05, 2026

We had a great time with Drew Slay and his team at Baker Nissan! Drew helped us pick out the perfect car. Everything was smooth and easy, never any pressure, and always about helping us make a good decisi More

by jenningsjwj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Slay
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May 08, 2026 -

Baker Nissan responded

Thank you so much for the amazing 5-star review, Jenningsjwj! We’re thrilled to hear that Drew Slay and the Baker Nissan team made your car-buying experience smooth, easy, and pressure-free. Helping our customers feel confident and comfortable in their decisions is always our goal. We truly appreciate your trust and kind words, and we’ll be here whenever you’re ready for your next vehicle. Enjoy your new car!

May 05, 2026

Great service. To the point, did not spend too much time at the dealership because communication was done prior to our arrival. More

by normawaltman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Slay
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May 08, 2026 -

Baker Nissan responded

Thank you, Normawaltman, for your great review! We’re happy to hear you had an efficient and smooth experience with us. Clear communication and respecting our customers’ time are very important to our team, so we’re glad everything was handled prior to your arrival and made the process quick and easy. We truly appreciate your business and look forward to serving you again in the future!

May 04, 2026

Im haviing problems with the nissan connect and wireless. and it seems no one wants to help.ive sent emails to Dianna and hope. I want a vehicle that all functions work,thats all im asking for. Nissan w More

by dm3.138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hope/Diana
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May 08, 2026 -

Baker Nissan responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced with Nissan Connect and the wireless features in your vehicle. We understand how important it is for every function to work properly, and we apologize that you’ve felt unsupported during this process. Your concerns are important to us, and we appreciate you bringing them to our attention. We hope to have the opportunity to restore your confidence and provide the assistance you deserve.

May 02, 2026

Really helpful and really friendly will recommend to everyone dealership was great overall great service thank you More

by cisco8600
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Baker Nissan responded

Thank you so much for the wonderful review, Cisco8600! We’re thrilled to hear you found our team helpful and friendly and that you had a great overall experience with our dealership. Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing Baker Nissan, and we look forward to helping you again in the future!

May 01, 2026

After some motivation and straightforward communication on my part, Baker Nissan worked with me and gave us a GOOD DEAL. They were receptive and not pushy. I would recommend them. More

by rfontenot00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Baker Nissan responded

Thank you for your feedback! We’re glad to hear Michael and our team were able to work with you and provide a positive, no-pressure experience. We appreciate your recommendation and look forward to assisting you again in the future!

May 01, 2026

Had a great experience purchasing our new Pathfinder. Terry gave us a very detailed overview of the vehicle and answered all our questions. Gus was great in Finance as well. Overall a great first time bu More

by jlsprad77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Baker Nissan responded

Thank you for the great review! We’re thrilled to hear you had a fantastic first buying experience with us. Terry and Gus will appreciate the shoutout—we’ll be sure to pass it along. Enjoy your new Pathfinder, and welcome to the Baker Nissan family!

April 29, 2026

The service is exceptional at Baker Nissan. I drive form Pasadena Tx to have my car serviced. More

by BOBBYE.LINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Baker Nissan responded

Thank you for the kind words and for making the drive from Pasadena—we truly appreciate your loyalty! We’re glad to hear our service continues to meet your expectations and look forward to seeing you again next time.

April 26, 2026

Vario was an excellent sales person who listened to our needs and delivered. Fast efficient and we drove out with a vehicle! The entire process was smooth! Very pleased! More

by Capetia Yacovino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vario "Bob Barker" McNeal
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Vario provided you with exceptional service and that you drove out with a vehicle that met your needs. Our team is dedicated to making the car-buying process smooth and efficient for our customers. Thank you for choosing our business.

April 26, 2026

They always take care of my needs and any service is usually cheaper than an outside mechanic. More

by b-fitzgerald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar (Tony), Rojileo
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words! We are glad to hear that you have had a great experience with our services. We pride ourselves on providing quality service at an affordable price. We look forward to continuing to take care of your needs in the future.

April 25, 2026

Tony was great. He is very knowledgeable and gave us good information for better performance on our Pathfinder . More

by MARIAPEREZJ094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar (Tony) Gutierrez
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Apr 27, 2026 -

Baker Nissan responded

Thank you for the positive feedback, we're thrilled to hear that Tony was able to provide valuable information for your Pathfinder's performance. Our knowledgeable team is always happy to help.

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