Bayside Chrysler Jeep Dodge - Service Center

Service department was on point , kept me well updated during the process of my repairs , service provider Chris was the best . At the end when the warranties do what they do best and didn't want to cover during the process of my repairs , service provider Chris was the best . At the end when the warranties do what they do best and didn't want to cover anything they did the best they could to help me out !! More

Bayside Jeep provides top of the line service. The service department goes above and beyond to make sure your car is in good hands. In addition, Bob took care of my truck and made sure I was see The service department goes above and beyond to make sure your car is in good hands. In addition, Bob took care of my truck and made sure I was seen quickly and efficiently. Christian Barrett went above and beyond to help and make sure I was safe and kept me updated on everything going on with my truck. He even dropped me off at the rental place to make sure all ran smooth. Even Louis in service was polite and caring. Had full vip service. I can’t thank the team enough. This is why my mom and I use this dealership. The sales department is great too and working with Tyler and avi and Terrence; always great service More

Truly amazing dealership, everyone here makes you feel like family. They go above and beyond to help out and make you feel comfortable!! like family. They go above and beyond to help out and make you feel comfortable!! More

I came in for an oil change and, as always, had a perfect experience. The service was completed in under an hour, and everything went smoothly. Consistently excellent service every time. experience. The service was completed in under an hour, and everything went smoothly. Consistently excellent service every time. More

I had a fantastic experience with JR in the service department. My car needed a part replaced. JR ordered the part immediately and kept me informed the whole time. He also provided a fair quote. I will department. My car needed a part replaced. JR ordered the part immediately and kept me informed the whole time. He also provided a fair quote. I will definitely be back. More

Thanks to the representative who took the time to answer my question so that I fully understood on what was happening with my jeep. my question so that I fully understood on what was happening with my jeep. More

We've always have had great experiences at this dealership. Great service too+ We recommend! dealership. Great service too+ We recommend! More

Excellent dealership - courteous, professional, prompt. Always get me in and out quickly with quality sales or service. Always get me in and out quickly with quality sales or service. More

My truck was at this service department for almost 6 weeks. It was also the 2nd time I took it there for the same issue. There was a clicking/ ticking noise coming from the front when making turns. I dr weeks. It was also the 2nd time I took it there for the same issue. There was a clicking/ ticking noise coming from the front when making turns. I dropped it off on Monday 6/16/25 the second time. I was told it was checked and its still drivable and that it was a wheel bearing and I would have an update that Friday. When I brought it there initially in April I was told it was a wheel alignment and I paid out of pocket because my extended warranty did not cover it. Friday then came and went and I received no update, when I called on Monday I had to leave a message but I got no call back. I then left multiple messages throughout the week and the following week trying to reach the rep and the supervisor and finally received a text the following week that my truck needed another part for the axel and that it needed to be ordered. I then received no update in regards to this part. I called the parts dept and they had no idea if my part was ordered or delivered. I was then put on hold for an hour and told “ they are looking for your part”. This went on for over 5 weeks. I finally received another text a week later that my truck was ready however when I went to pick it up the valet told me it was parked in the street 3 blocks away. I’m not sure how long it was parked there because my truck had a supermarket circular melted on the windshield from the heat, which still left a stain on my glass until this day. My truck also makes the sane clicking noise when making turns so I’m not sure if they fixed anything. I also never was offered a loner or a rental discount for my inconvenience. I had no choice but to call corporate to report this and make a claim. I hope this helps some people if you plan on going to this service dept for repairs but I know that companies especially in the service industry pay some tech dept to remove bad reviews. This is my 8th mopar vehicle purchased and my 3rd purchase at this dealership. I never had issues like this. The salesman and managers that I have had prior to this were all great and the finance managers have all been great but I was not aware the service dept was like this. It should be only basic communication and courtesy for a customer. My salesman even reached out to me more in regards to the status of the truck and was nice enough to look into it for me. More

Clean shop, quick service, friendly team. In and out fast—everything went smoothly and professionally. In and out fast—everything went smoothly and professionally. More