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Bayside Chrysler Jeep Dodge - Service Center

Bayside, NY

4.4
4,419 Reviews
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn, Queens, Bronx, Manhattan, and the New York City area. Located at 21219 Northern Boulevard in Bayside, New York, our expert sales team will answer any questions you might have, and they will help you drive away in the car of your dreams. Our inventory of new and used vehicles is packed with bestselling favorites like the Dodge Challenger, the Jeep Wrangler, the Ram 1500, Jeep Grand Cherokee, Jeep Compass, and the Pacifica...after finding the perfect car, the financing department will work out the best available plan with purchasing or leasing options available. We accept all applications and love to say yes. If you are looking for a car but don't know what you want, try CarFinder on BaysideChryslerJeepDodge.net. Simply fill out some basic information about yourself, the type of vehicle you are looking for, and the price, and Bayside does the work for you. Already have a car? We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of OEM parts so that Chrysler, Dodge, and Jeep owners can keep their favorite cars in top shape. We love to hear from our customers, so be sure to follow us on Twitter, "like" us on Facebook, and subscribe to our YouTube channel .

212-19 Northern Blvd

Bayside, NY

11361

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4,419 Reviews of Bayside Chrysler Jeep Dodge - Service Center

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July 14, 2025

Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a came More

by C.ramos27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campanella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Madry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Portorreal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Bayside Chrysler Jeep Dodge responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please call and ask for Bob Kennedy for service to discuss this matter further or let us know the best way to contact you and we will reach out. .

Jul 17, 2025 -

C.ramos27 responded

The problem is Bob Kennedy the service manager decides to avoid my phone call every time I call I even had to go into the dealership and confront him and because I filed the complaint with corporate he's avoiding any conversation with me on the phone or in person he filed a warranty claim with corporate for damage they did to my car instead of taking responsibility for the damage his service tech caused even after I provided him video from inside my car showing exactly when the damage was caused even the video with him inside the car turning on and telling him just to push it outside and then 30 days later still no response from him

July 13, 2025

I do want to say that I had the pleasure of working with Tim, service manager. The service, support, communication and customer service were absolutely stellar! He was kind, proactive, professional, and More

by anthonydavid23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Service Manager - 5 Star rating!
Jul 13, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2025

My car was delivered as promised, i was out of there in less than two hours. More

by kkdna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bayside Chrysler Jeep Dodge. We look forward to having you as one of our valued customers for many more years to come!

July 12, 2025

I would not recommend this service center and sales dept to anybody. I have a 2020 Ram 5.7. I traded the truck in for a 2025 RAM 1500 twin turbo. A light on my dash came on - it said Auto Emergency Braking More

by moesha1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Vincente
1.0
This rating includes all reviews, with more weight given to recent reviews.
bobby Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please call and ask for Bob Kennedy in service to discuss this matter further.

July 12, 2025

Service at this dealership is always GREAT - never a problem getting car fixed - Bob & Tim great team More

by intboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim O'Sullivan
Jul 12, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

July 12, 2025

The service was great the staff were extremely professional, courteous and professional. They were knowledgeable and supportive More

by tison76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

July 11, 2025

Bayside always makes me happy and solves all my problems they are just great overall More

by coreylynn.ortiz92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Babadjanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 07, 2025

One of the only reasons. continue to buy jeeps after 20+ years. Bayside/Chrysler/Dodge /Jeep should be a model Service Department for all dealerships. I have dealt with oth More

by Chris.Katsikas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim D Service Manager-10 stars
Jul 07, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bayside Chrysler Jeep Dodge.

July 05, 2025

Staff in service center lacks communication amongst themselves as well as customers. Never again will I take my car for service at the Bayside location. More

by mochakov77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jul 10, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call and ask for Bob Kennedy for service to discuss this matter further.

July 01, 2025

Efficient, organized and timely. My appointment was handled with professionalism I couldn't ask for more. More

by ralvarez1nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Vincente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Bayside Chrysler Jeep Dodge responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bayside Chrysler Jeep Dodge to be a positive one. Please don't hesitate to reach out if you need anything else.

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