Beaver Toyota St. Augustine - Service Center

Fast and friendly service. Roomy wait area. Free coffee and water with snacks available for customers while they wait. Roomy wait area. Free coffee and water with snacks available for customers while they wait. More

Everything went well but the timeline they gisve me to wait was way far out. They said it would only take 1 hour and 15 min but it ended up to be more than 2:30 hours. I could have done so may other thing wait was way far out. They said it would only take 1 hour and 15 min but it ended up to be more than 2:30 hours. I could have done so may other things in between. More

I have been a customer at Beaver Toyota for servers years. They provide unsurpassed customer service and have kind and caring staff and technicians. I never thought I would say that I love a car Dealer years. They provide unsurpassed customer service and have kind and caring staff and technicians. I never thought I would say that I love a car Dealership - but here it is- I love this place! More

I had a great experience with buying the car everything went smoothly and I was happy with the price I paid. The salesman John and sir Lawrence were very helpful. went smoothly and I was happy with the price I paid. The salesman John and sir Lawrence were very helpful. More

I was a 1st time customer of beaver's service department today. Went in to get an oil change and tire rotation. Easy huh? Well everything went well until I got home. An low oil pressure message came on my c today. Went in to get an oil change and tire rotation. Easy huh? Well everything went well until I got home. An low oil pressure message came on my car. I popped the hood and pulled the dipstick, dry. Looked under my car and it was full of oil. Called them back and they sent a guy to my house to take a look. Come to find out they forgot to put the filter gasket on. Took the car back to Beaver for them to look at it further after the guy did another oil change in my driveway. Never did a manager come see me even though I asked to see one. I put a message through their website highlighting what has happened. I was dealing with my car from 8 AM till 3 PM. The service manager called me apologized and asked what they could do other then clean my driveway. I asked if they could fix the issues they found. Front brakes and air filter. about 400.00. they said they would clean my driveway and give me a free oil change. 132.00 for the oil change. 7 hrs of my time and not seeing a manger is worth 132. So they lost a customer for 268.00. Customer service goes a long way. More

Wheel nearly fell off, all lug nuts on right rear completely loose leaving dealership. Endangered lives completely loose leaving dealership. Endangered lives More

Worked on my car right away Completed on time. Looks like successful. Would definitely use again. Looks like successful. Would definitely use again. More

Beaver Toyota excels in customer service. Its customer service is far beyond other dealerships that I have dealt with. I would highly recommend them if you are planning on buying a new vehicl Its customer service is far beyond other dealerships that I have dealt with. I would highly recommend them if you are planning on buying a new vehicle or servicing an existing vehicle. More

I drove over a curb. Toyota service checked the entire front end, did an alignment and changed a tire. They missed a serious problem -- the engine mounts were damaged a Toyota service checked the entire front end, did an alignment and changed a tire. They missed a serious problem -- the engine mounts were damaged and needed replacement. The entire engine was shifting while I was driving. They never drove my vehicle. If they would have drove the vehicle, they would have clearly heard the engine shifting. This is gross negligence. More

Always had great service at Beaver toyota. I always go to them when I'm looking for a new vehicle. Everyone there is very friendly and has great customer service. I always go to them when I'm looking for a new vehicle. Everyone there is very friendly and has great customer service. More