Benzel-Busch Motor Car

awsome sale woman very polite she discuss everything, firt time i in counter sale woman like this all in all very good firt time i in counter sale woman like this all in all very good More

I had the pleasure of working with Jieun, and I can confidently say she’s the best sales professional I’ve ever dealt with. Knowledgeable, honest, and genuinely focused on finding the right fit — not j confidently say she’s the best sales professional I’ve ever dealt with. Knowledgeable, honest, and genuinely focused on finding the right fit — not just making a sale. She made the entire process smooth, pressure-free, and even enjoyable. I look forward to working with her again in the future! More

Sales agent was very kind and provided detail explanations, bilingual services with other chances and alternatives. explanations, bilingual services with other chances and alternatives. More

Joe was amazing. He helped with all aspects of my vehicle purchase. I would recommend him to anyone. He helped with all aspects of my vehicle purchase. I would recommend him to anyone. More

Chun was the best. She went above and beyond to satisfy all of our needs. I was going to buy one car but, we ended up buying two brand new Mercedes just because of her She went above and beyond to satisfy all of our needs. I was going to buy one car but, we ended up buying two brand new Mercedes just because of her and her team. They are just amazing! More

Jieun is so reliable, professional. This is 2 nd time purchasing a car with her. Even though she changed dealership This is 2 nd time purchasing a car with her. Even though she changed dealership More

Please AVOID this dealership at ALL COSTS. Their business practices are questionable. On July 15, 2025, I visited for a simple key deactivation, but my car returned with extremely loud rattlin Their business practices are questionable. On July 15, 2025, I visited for a simple key deactivation, but my car returned with extremely loud rattling noises at startup. A few days later, the engine light came on with additional loud cracking noises during startup. For context, my car was just serviced at Mercedes-Benz of Nanuet on July 3rd, 2025, where everything was working perfectly. I reached out to Joseph Herman (GM) and Sossio Sole (Service Manager), but received no accountability from Sossio, who instead tried to blame Mercedes-Benz of Nanuet. Public records show this dealership has been sued previously for questionable business practices. Please protect yourself from becoming their next victim. More

Giovanni is an excellent partner to work with. Very courteous and knowledgeable. 10/10 review. Very courteous and knowledgeable. 10/10 review. More

It was a great buying experience. It was a fast, painless, and unexpectedly enjoyable experience. It was a fast, painless, and unexpectedly enjoyable experience. More

My vehicle was repaired through insurance after a collision, but the collision representative, Neil, completely disregarded most of the repairs I had specifically requested and used nearly $23,000 in collision, but the collision representative, Neil, completely disregarded most of the repairs I had specifically requested and used nearly $23,000 in insurance funds without my approval — the original estimate was around $15,000. The repair took two months longer than initially promised, and the car was returned to me with the coolant completely drained. I had to bring it back to the dealer due to a coolant issue, but I never received an apology. I originally wanted the car to be restored using the same parts I had before, but the dealership used the insurance funds to install different parts instead. As a result, the insurance company now refuses to replace them again. Even now, there are visible panel gaps and alignment issues in the repaired areas, but Neil insists it’s my problem and says I’ll have to pay again if I want them fixed. He smiles in person, but barely responds to emails or phone calls. I’ve driven this dealership’s vehicles for many years and have recommended it to many others — but I no longer feel comfortable doing so. Very disappointing experience. More